Katrina Williams

• Assisted customers with inquiries, ensuring prompt and accurate responses.
• Resolved customer complaints through effective communication and problem-solving techniques.
• Maintained knowledge of resort amenities to provide detailed information to guests.
• Processed reservations and cancellations using hotel management software efficiently.
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• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Provide extra support for students with IEPs with Math,

Life skills, Science, PE, English, Spire.

• Computers, helped keep students safe. Participated in staff

meetings, collected data and reported student progress,

• Supervised students

• Developed and implemented operational strategies to enhance customer service and streamline processes.
• Managed inventory control systems, reducing waste and optimizing stock levels.
• Trained and mentored staff in food safety protocols and customer engagement techniques.
• Oversaw daily restaurant operations, ensuring compliance with health regulations and quality standards.
• Cooked
• Waited tables.
• Customer service
• Managed payroll, daily deposits, and cost controls.
• Managed staff schedules and maintained adequate coverage for all shifts.