Katrina Willis
Mountain Home,Idaho
Summary
Desiring to work in an Administrative or Receptionist position where nine years of customer service experience and knowledge of Microsoft Office and Windows applications can be utilized. Dedicated administrative professional with successful experience in fast-paced office settings, hardworking team player with expertise in completing various clerical tasks, responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
8
8
years of professional experience
Work History
Floater - Customer Service Representative
Jacksons food stores
08.2022 - 08.2023
- Greeted guests as they walked in
- Stocked
- Minor janitorial work
- Checked in orders brought in from different vendors, also making sure that it was not short or over on cost
- Faced store
- Filled propane tanks at certain stores that had it available
- Took command on tasks for others to do before closing stores that were not 24 hours
- Went through dates on pastries and other consumable products in the store.
Receptionist
Idaho Materials & construction
02.2022 - 08.2022
- Distributing mail
- Faxing
- Scanning
- E-mailing
- Filing
- Minimal janitorial work
- Minimal housekeeping and more…
Admin Assistant
Jt Auto Glass & Tint
07.2015 - 03.2016
- Online filing
- Google docs applications
- Microsoft Office
- Cross trained (chips in windows)
- Answered multi-line phone.
Education
Diploma - General Studies
Canyon Springs Alt High School
Caldwell, ID05.2015
Skills
- WPM: 45
- Interpersonal skills
- Customer Service
- Microsoft Office
- Online and in-office filing
- Scheduling
- Phone Etiquette
- Filing
- Clerical experience
- Multi-line phone system
- Cash handling
- Electronic payments
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Computer Proficiency
- Conflict Resolution
- Customer Relations
- Problem Resolution
- Money handling abilities
- Complaint Handling
- Payment Processing
- Client Relations
- Microsoft Outlook
- Paperwork Processing
- Professional telephone demeanor
Accomplishments
- Leadership Award: Centennial Job Corps | Nampa
- Letter from the Mayor for participating in Brush – Up Nampa | Centennial Job Corps
- Food Handlers License
- Trained to use scaffolding: Centennial Job Corps | Nampa
Timeline
Floater - Customer Service Representative
Jacksons food stores
08.2022 - 08.2023
Receptionist
Idaho Materials & construction
02.2022 - 08.2022
Admin Assistant
Jt Auto Glass & Tint
07.2015 - 03.2016
Diploma - General Studies
Canyon Springs Alt High School
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