Katrina Wyles
Billings,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Polysomnographic Tech/Inspire Coordinator
Intermountain Downtown Clinic, Sleep & Respiratory Care
07.2022 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Inspire program coordinator, navigator for insurance benefits and qualifications.
- Enhanced diagnostic accuracy with thorough analysis and interpretation of polysomnographic data.
- Provided comprehensive education to patients on various aspects of their sleep disorders, promoting adherence to prescribed treatments.
Medical Assistant/Inspire Coordinator
St. Vincent Sleep and Respiratory
09.2016 - 07.2022
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records. M
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Maintained accurate records of all authorization requests, ensuring timely follow-up and resolution for sleep studies and medications.
- Processed denials and appeals to identify root cause of denials to provide plans for denial resolution.
Customer Service Representative/Billing Service Representative
St. Vincent Medical Supply and Mobility
08.2012 - 09.2016
- Assisted customers in navigating complex medical equipment needs, and building care pathways for continued care.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Reduced errors in invoicing by implementing meticulous review process for all outgoing bills before submission to clients.
Education
Associate of Applied Science - Medical Office Administration
Montana State University
Billings, MontanaSkills
- Medical billing/coding, insurance eligibility verification, coordination of benefits, and insurance terminology
- Obtaining prior authorizations, policy review, insurance regulations, denial process review
- Medical terminology, transcription, medical record filing, Excellent customer service skills, detailed and task orientated
- Document management, database management,
- Excellent organizational skills and public relation skills
- Proficient in Microsoft Office, eSummit and other medical software
Certification
BLS
6/2021-6/2025
Timeline
Polysomnographic Tech/Inspire Coordinator
Intermountain Downtown Clinic, Sleep & Respiratory Care
07.2022 - Current
Medical Assistant/Inspire Coordinator
St. Vincent Sleep and Respiratory
09.2016 - 07.2022
Customer Service Representative/Billing Service Representative
St. Vincent Medical Supply and Mobility
08.2012 - 09.2016
Associate of Applied Science - Medical Office Administration
Montana State University
BLS
6/2021-6/2025
Similar Profiles
Maryanne GrayMaryanne Gray
Sleep Clinic Manager at Perth Respiratory and Sleep ClinicSleep Clinic Manager at Perth Respiratory and Sleep Clinic
Shumail NaumanShumail Nauman
Physician’s Assistant at Perth Respiratory and Sleep ClinicPhysician’s Assistant at Perth Respiratory and Sleep Clinic
Daniella RiosDaniella Rios
Front Desk Medical Receptionist at Respiratory Critical Care and Sleep Medicine AssocFront Desk Medical Receptionist at Respiratory Critical Care and Sleep Medicine Assoc