Katrina Zacarias
Visalia,CA
Summary
Detail-oriented Security Officer with proven skills in incident reporting and customer satisfaction. Committed to maintaining safety protocols and managing access control effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Tachi Palace Hotel & Casino - California
11.2025 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Responded promptly to incidents, maintaining calm and professionalism in high-pressure situations.
- Conducted regular patrols of hotel grounds, identifying potential security risks proactively.
- Assisted in managing access control at entry points, ensuring compliance with protocols.
Security Officer
Allied Universal Security Services
03.2024 - 08.2025
- Documented daily activities and incidents accurately in incident reports for management review.
- Provided excellent customer service while addressing guest inquiries related to security matters.
- Participated in training sessions to enhance knowledge of emergency response procedures and policies.
Security Officer
Securitas Security Services USA
03.2023 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Hanford West High School
Hanford, CASkills
- Detail-oriented
- Customer satisfaction
- Reliability and punctuality
- Incident reporting
- Security guard license
- General security
- Telephone skills
- Data entry
- Greeting and seating clients
- Fluent bilingualism
- Cross-cultural communication
Certification
- Guard Card
- Multiple Certifications for security
- CPR Certified
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Security Officer
Tachi Palace Hotel & Casino - California
11.2025 - Current
Security Officer
Allied Universal Security Services
03.2024 - 08.2025
Security Officer
Securitas Security Services USA
03.2023 - 02.2025
High School Diploma -
Hanford West High School