KATRINA GAUSE
Little River,SC
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
LaQuinta Inn & Suits
Myrtle Beach, SC
10.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Front Desk Receptionist
MERMAIDE INN
Myrtle Beach, SC
01.2020 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
High School Diploma -
West Brunswick High School
Shallotte, NCTimeline
Front Desk Receptionist
LaQuinta Inn & Suits
10.2022 - 04.2023
Front Desk Receptionist
MERMAIDE INN
01.2020 - 02.2021
High School Diploma -
West Brunswick High School