Summary
Overview
Work History
Education
Skills
Timeline
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Katrinna Prosser

Spokane,WA

Summary

Outgoing administrative professional offering experience in office duties which will add value to any organization in search of great customer service, computer skills, organizational knowledge and multitasking abilities. Strong observation of punctuality and dependability.

Overview

28
28
years of professional experience

Work History

Registrar II

Spokane Eye Clinic
Spokane, WA
11.2021 - Current
  • Train New Registrar employees protocols and operations.
  • Support and guidance to team for questions on insurance verification.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Contacted insurance carriers to verify coverage, copays and deductible information for patients.
  • Asked various questions from clients to obtain the information necessary for paperwork.
  • Maintained HIPAA compliance and integrity of clinic policies and procedures.

Real Estate Title and Escrow

Spokane County Title Company
Spokane , WA
09.1996 - 02.2021
  • Washington State Bar Association appointed Limited Practice Officer who is authorized to select and prepare legal documents for the closing of loan financing, credit extensions and the sale or transfer of real estate and private property transactions.
  • Maintained, documented and implemented administrative processes and effectively train team members
  • Communicated with, real estate agents, lenders, buyers and sellers to collect all that was required for the closing process.
  • Prepare and balance Settlement Statements by confirming fees from all parties.
  • Conduct real estate closings by sitting with clients to present all documents which require signatures and disclosure.
  • Balancing and disbursement of all funds collected for closing as well as record all documents prepared.
  • Pleasantly welcomed visitors, answered phone calls and worked front reception desk.
  • Proof-reading documents to be filed at the Spokane County Courthouse.
  • Verifying Legal Descriptions, parcel numbers, grantor/grantee with records for document preparation.
  • As back up bookkeeper worked on monthly account receivables and reconciling.
  • Researching recorded documents to prepare title chains and reports

Education

Bachelor of Arts - Interdisciplinary Studies

Eastern Washington University
Cheney, WA
06.2000

Skills

  • Legal documentation and settlement statement preparation
  • Notary Public
  • Administrative, multi-line phone systems, typing/ten key and computer
  • Strong verbal, client relations and customer service
  • Organizational, problem solving, conflict resolution and team work
  • Accounting, bookkeeping, reconciling, invoice and billing
  • Proof-reading, editing, recordkeeping, file maintenance
  • Data entry, report creation and sensitive material handling
  • Meeting participation
  • Document research and retrieval
  • Prepared and organized files
  • Medical Clinic Check-In and Check-Out Procedures
  • Insurance Plan Verification
  • Coordination and Scheduling

Timeline

Registrar II

Spokane Eye Clinic
11.2021 - Current

Real Estate Title and Escrow

Spokane County Title Company
09.1996 - 02.2021

Bachelor of Arts - Interdisciplinary Studies

Eastern Washington University

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Katrinna Prosser