Katsiaryna Kolesava
New York,NY
Summary
CRM professional with strong background in customer relationship management, ready to drive impactful results. Proven track record in optimizing customer interactions and implementing efficient CRM solutions. Valued for collaborative approach and adaptability, ensuring high-quality outcomes and team cohesion. Skilled in data analysis and strategic planning.
Overview
12
12
years of professional experience
Work History
CRM & Database Entry Contractor
Northbridge Business Solutions · Freelance
08.2024 - 02.2025
- Updated and maintained CRM records daily, ensuring client and lead information was always accurate and easy to use.
- Cleaned and reorganized large datasets, reducing duplicates and inconsistencies that slowed down the sales team.
- Prepared segmented lead lists and weekly CRM activity reports to support targeted outreach.
- Collaborated with account managers to confirm missing details and keep all client profiles current.
Administrative Data Entry Specialist
Clearledger Bookkeeping Inc. · Freelance
11.2022 - 05.2023
- Entered financial data—such as invoices, receipts, and payments—into bookkeeping systems with strong accuracy.
- Organized digital records and improved folder structures, making information easier for bookkeepers to find.
- Cross-checked entries against source documents, catching discrepancies early and keeping monthly files clean.
- Supported the bookkeeping team during busy reporting periods by handling routine admin and data tasks.
Data Entry Specialist
BrightPath Digital Solutions · Freelance
01.2022 - 07.2022
- Entered and formatted customer data, campaign details, and internal project information for marketing teams.
- Cleaned spreadsheets and standardized formats to ensure consistent, analysis-ready data.
- Updated content and organized files within CMS platforms for easy team access.
- Assisted with data migration efforts, transferring information from older systems into updated tools without errors.
Licensed Real Estate Salesperson
Spire Group
05.2015 - 07.2017
- Conducted property showings and open houses, showcasing listings to potential buyers.
- Assisted clients in navigating the home buying process, providing guidance on market trends.
- Developed comprehensive marketing strategies utilizing social media and online platforms to attract leads.
SEO Specialist
Loyal 9 Marketing
03.2013 - 04.2015
- Conducted keyword research to optimize on-page content for improved search rankings.
- Analyzed website performance using Google Analytics, identifying areas for enhancement.
- Developed SEO strategies that increased organic traffic through targeted content creation.
Education
Bachelor of Science - International Trade And Marketing
Fashion Institute of Technology
New York (City), NY12-2022
Skills
- CRM software proficiency
- Campaign management
- SEO strategies implementation
- Strong Communication & Negotiation Skills
- Google Analytics and Google Search Console usage
- Data Cleaning & Validation
- Database Management (Excel, Google Sheets, CRM systems)
- Quality Assurance & Error Checking
- Document Management & Record Keeping
- Proficiency with Data Entry Software (ERP, CMS, POS systems)
- Confidentiality & Data Security Compliance
- Reporting & Basic Data Analysis
Timeline
CRM & Database Entry Contractor
Northbridge Business Solutions · Freelance
08.2024 - 02.2025
Administrative Data Entry Specialist
Clearledger Bookkeeping Inc. · Freelance
11.2022 - 05.2023
Data Entry Specialist
BrightPath Digital Solutions · Freelance
01.2022 - 07.2022
Licensed Real Estate Salesperson
Spire Group
05.2015 - 07.2017
SEO Specialist
Loyal 9 Marketing
03.2013 - 04.2015
Bachelor of Science - International Trade And Marketing
Fashion Institute of Technology