Katta Chandana Reddy

To work in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of myself and the Organization

• An erudite student with zeal to make into reputed organization.
• Well versed with C, Java, and web designing concepts.
• Proficiency at learning new technologies.
• Believes in continuous learning and possessed.
• Quick learner with ability to work under pressure.

• Examine customer behavior and expectations to make sure you understand their needs.
• Try to resolve issues at the first point of engagement and avoid hand-offs, escalations and the need for call-backs.
• Taking appropriate actions based on parameters suggested by management.
• Perform customer satisfaction surveys on a regular basis to understand how your clients feel about the services they are receiving.
• Use SLAs and priority/severity classification to differentiate requests so you can address the most critical ones first.
• Ability to demonstrate initiative and a proactive approach on daily tasks.
• Managed sensitive and sometimes confidential information.

• Flexible in learning
• Adaptability
• Good presentation, communication and interpersonal skills
• Good team worker
• Leadership qualities

• Name: K. Chandana Reddy
• Father’s Name: K. Malla Reddy
• Date of Birth: 1997-03-11
• Nationality: Indian
• Languages: Telugu, English
• Gender: Female