Kattie Simmons
Dixmoor ,Ill
Summary
Self-directed individual and innovative thinker with a knack for developing creative solutions to complex problems. Seeking a position with the opportunity for new challenges and professional development and advancement. Detailed-oriented with the ability to organized reports effectively and accurately. Detail-oriented and driven with expertise in problem solving and managing daily office functions. Hard-working, multi-tasking individual with outstanding telephone, scheduling and documentation skills. Excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Patient and empathetic care giverwith extensive background in conflict resolution and customer care.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Walmart Distribution Center
Joliet, IL
12.2022 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Dispatcher Office Assistant
Courier Express One
Chicago, IL
10.2018 - 09.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
Health Care Provider
Addus Health Care
Homewood, Il
08.2012 - 04.2020
- Gathered information and filed reports to resolve complaints
- Received and resolved ten to twenty calls each week regarding complaints and problems
- Communicated with individuals of all ethnic and cultural backgrounds on a daily basis
- Assist clients with personal needs
- Assist clients with household chores
- Communicate with clients about company policies
Education
High School Diploma - basic classes
Thornton Township High School
Harvey, Il01.2007
Skills
- Managerial background
- Conflict resolution
- Flexible schedule
- Team player
- Organized
- Goal-oriented
- Reliable
- Decisive
- Team building
- Meeting minutes
- Attention to detail
- Critical thinking
Timeline
Warehouse Worker
Walmart Distribution Center
12.2022 - 12.2024
Dispatcher Office Assistant
Courier Express One
10.2018 - 09.2020
Health Care Provider
Addus Health Care
08.2012 - 04.2020
High School Diploma - basic classes
Thornton Township High School