Kattie Simmons
Dixmoor ,Ill
Summary
Self-directed individual and innovative thinker with a knack for developing creative solutions to complex problems. Seeking a position with the opportunity for new challenges and professional development and advancement. Detailed-oriented with the ability to organized reports effectively and accurately. Detail-oriented and driven with expertise in problem solving and managing daily office functions. Hard-working, multi-tasking individual with outstanding telephone, scheduling and documentation skills. Excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Patient and empathetic care giverwith extensive background in conflict resolution and customer care.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Walmart Distribution Center
12.2022 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Dispatcher Office Assistant
Courier Express One
10.2018 - 09.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
Health Care Provider
Addus Health Care
08.2012 - 04.2020
- Gathered information and filed reports to resolve complaints
- Received and resolved ten to twenty calls each week regarding complaints and problems
- Communicated with individuals of all ethnic and cultural backgrounds on a daily basis
- Assist clients with personal needs
- Assist clients with household chores
- Communicate with clients about company policies
Education
High School Diploma - basic classes
Thornton Township High School
Harvey, Il01.2007
Skills
- Managerial background
- Conflict resolution
- Flexible schedule
- Team player
- Organized
- Goal-oriented
- Reliable
- Decisive
- Team building
- Meeting minutes
- Attention to detail
- Critical thinking
Timeline
Warehouse Worker
Walmart Distribution Center
12.2022 - 12.2024
Dispatcher Office Assistant
Courier Express One
10.2018 - 09.2020
Health Care Provider
Addus Health Care
08.2012 - 04.2020
High School Diploma - basic classes
Thornton Township High School
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