KATY ACOSTA
Falls Church,VA
Summary
Hard-working and trustworthy prepared to contribute service-minded and dedicated attitude to dynamic service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
1
1
year of professional experience
Work History
Counter Server
Hill Country Barbecue Market
04.2024 - Current
- Managed multiple tasks in high-volume environment.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer and corrected any errors.
- Took and processed over customer orders.
- Provided personalized recommendations to help guests make informed dining decisions based on their preferences or dietary restrictions.
Counter Server
Bindaas Bowls and Rolls
09.2023 - 06.2024
- Reconciled cash drawer and corrected any errors.
- Took and processed over customer orders.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Provided personalized recommendations to help guests make informed dining decisions based on their preferences or dietary restrictions.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Provided information about menu and made suggestions based on taste, availability and price.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
- Participated in inventory management, helping to reduce waste and control costs.
- Used cash register to perform [Number] cash, credit and debit transactions per day.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
Education
Agricultural Business Administration - Business Administration
CURNO-UNAH
HondurasSkills
- Customer Service
- Cash Handling
- Cash Register Operation
- Organizational abilities
- Issue Resolution
- Safe Food Handling
- Hospitality service expertise
- Greeting and Seating Clients
- Teamwork and Collaboration
- Multilingual Communication
- Adaptability and Flexibility
- Microsoft Office proficiency
- Customer Satisfaction
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Counter Server
Hill Country Barbecue Market
04.2024 - Current
Counter Server
Bindaas Bowls and Rolls
09.2023 - 06.2024
Agricultural Business Administration - Business Administration
CURNO-UNAH
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