Katy Boling

• Delivered manual QA support for all BOXT development teams, enhancing customer-facing website and mobile applications and CMS admin portal
• Lead QA for the BOXT e-commerce projects which included customer boiler rental application and home service applications
• Conducted extensive compatibility testing across desktop browsers and mobile devices
• Initiated accessibility project within digital teams to improve user experience
• Assisted in building and maintaining Heroku Review apps process
• Performed API testing using Postman for mobile and web applications
• Collaborated closely with developers, UX, and design teams to ensure client and user satisfaction and build compatibility

• Provided manual QA lead support for various projects, including Haven Holidays and Scotiabank mortgage app redesign.
• Conducted extensive compatibility testing across desktop browsers, mobile, and tablet devices.
• Performed desktop and mobile accessibility testing to AA standards, including voice-over functionality.
• Defined and managed QA processes for each project while overseeing resource allocation.
• Collaborated closely with development, BA, and UX teams to ensure project alignment with client expectations.
• Worked with BA to establish acceptance criteria for sprint user stories.
• Managed QA efforts by ensuring realistic estimates and adherence to timelines.
• Liaised with clients to discuss QA processes and project status updates.

• Provided manual QA support for high-profile projects, including Hachette Publishing and CHEP.
• Conducted extensive browser compatibility testing across various devices and platforms.
• Performed API testing using Postman and Charles to ensure functionality.
• Defined QA approach and processes in Lead QA role for Haven and Bicester Village projects.

• Conducted manual QA for four weeks on two projects, ensuring optimal performance and compatibility.

• Delivered manual QA support for numerous client builds, including web and mobile applications.
• Conducted browser compatibility, functional, and usability testing across multiple client projects.
• Led QA efforts on two major projects for Fitness First and Volkswagen.
• Executed extensive desktop browser compatibility testing alongside mobile device and tablet assessments.
• Maintained and created comprehensive QA documentation to streamline processes.
• Coordinated QA initiatives across both Fitness First and Volkswagen projects to ensure consistency.

• Led QA efforts for instant messenger application targeting Latin America.
• Conducted manual testing on mobile web and Android versions of application.
• Tested across various feature phones and smartphone devices to ensure compatibility.
• Assessed design, functionality, usability, and performance across all platforms.

• Provided QA assistance for five weeks on various Facebook App builds.
• Conducted manual testing for Facebook apps serving major brand clients.
• Completed and authored comprehensive test documentation for better tracking.
• Performed cross-browser testing across OSX, Windows, mobile, and tablet devices.

• Executed comprehensive QA assistance for two major website builds over four weeks.
• Led testing initiatives, ensuring high-quality standards and functionality across platforms.
• Developed detailed test scripts and reports to document findings thoroughly.
• Conducted manual cross-browser testing on Windows and OSX systems.
• Performed testing on multiple mobile devices, including Android and OSX.
• Evaluated social media integration features for Facebook and Twitter effectively.

• Assisted with manual testing for a Facebook application for a prominent UK newspaper during four-week contract.
• Conducted testing on micro-site for personal care company, ensuring quality deliverables.

• Collaborated in agile team to scope and size user stories for each iteration.
• Conducted manual testing on new requirements and resolved bugs in CMS.
• Supported development and maintenance of Net-A-Porter CMS and dispatch system.
• Contributed to continuous improvement of system functionalities and user experience.

• Executed functional, cross-browser, and performance testing for Microsoft IE9 project across Windows and OSX platforms.
• Ensured consistent project performance on all major browsers to meet client specifications.

• Executed testing for Flash interactive video and Facebook application promoting Nike Global Football brand during four-week contract as Manual QA Analyst.

Led QA team and managed external QA resources for numerous digital projects.

Produced accurate estimates for diverse digital initiatives, ensuring budget adherence.

• Conducted frontend testing for all Cheil UK digital projects, including multilingual microsites.
• Executed testing on HTML email communications, large web-based projects, and Facebook applications.
• Performed testing on Android apps to guarantee functionality across platforms.
• Completed thorough testing across major web browsers from IE7+ to Google Chrome.
• Conducted tests on tablet and mobile devices to ensure optimal user experience.

• Executed testing for various digital projects, including web applications and HTML emails.
• Conducted extensive browser compatibility testing across multiple platforms and browsers.
• Collaborated closely with development teams and project managers to address code changes and issues.
• Mentored test team on processes and procedures to enhance overall efficiency.
• Managed test resourcing for all digital projects while ensuring adherence to deadlines.

• Executed diverse web-based projects in a digital agency environment.
• Conducted HTML email testing and CMS integration for renowned brands, including British Gas, O2, and TFL.
• Applied various testing methods to ensure compliance with WCAG 2.0 accessibility guidelines.

• Executed testing of enhancements for in-house CMS application utilized by IPC Media's brand websites.
• Conducted quality assurance for front-end sites before public release, ensuring high standards.
• Gained proficiency in back-end applications and front-end site functionalities during testing processes.
• Applied intermediate Unix/Linux command line skills for automated link checks and validation tasks.
• Coordinated testing schedules and compiled Test Confirmations during Agile sprints with the team.
• Participated in daily team scrums to address ongoing project developments and testing progress.
• Served as Scrum Master for select sprints, facilitating team collaboration and efficiency.
• Led QA efforts as sole analyst, determining release quality and managing communication on testing issues.

• Completed Modern Apprenticeship in Software Development, achieving NVQ Level 3 certification.
• Utilized VB 6 and SQL, with basic knowledge of Oracle and Informix.
• Produced quality documentation and served as Quality Assurance Manager for the team.
• Ensured completion of Application Release documentation to agreed standards for each release.
• Managed incident processes for three teams, facilitating communication with colleagues and external customers.
• Assigned and tracked calls and trouble tickets, ensuring timely resolution by developers.
• Compiled monthly statistics reports for each team and participated in Live Service Meetings.
• Conducted system and unit testing, developing test scripts for internal applications.