Katy Brown
Decatur,US
Summary
Dynamic student possessing extensive experience in child and family counseling at Countryside Fellowship. Demonstrated expertise in crisis intervention and behavioral therapy, fostering positive youth development through compassionate support. Proven track record in team collaboration and family engagement, creating nurturing environments for growth. Strong foundation in youth mentorship and spiritual guidance, with a commitment to developing inclusive community programs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Chilis Resturant
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Demonstrated menu knowledge, providing accurate recommendations and ensuring comprehensive dining experience.
- Collaborated with kitchen staff to ensure timely order preparation and delivery, maintaining workflow efficiency.
- Trained new team members on restaurant protocols, improving onboarding process and team cohesion.
- Managed multiple tables simultaneously, prioritizing tasks to optimize service speed and accuracy.
- Resolved customer complaints effectively, turning negative experiences into positive outcomes through proactive communication.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations consistently.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Family Engagement Specialist
CAC North Texas
08.2025 - Current
- Collaborated with local organizations to strengthen resources available for families in need.
- Serve as the first point of contact for children and non-offending caregivers, providing trauma-informed, compassionate support during intake and throughout their time at the Center.
- Coordinate front-office operations, including scheduling forensic interviews, medical exams, and advocacy services while maintaining confidentiality and compliance with CAC protocols.
- Greet and support children and families in the waiting area, helping reduce anxiety through calm presence, clear communication, and age-appropriate engagement.
- Assist in the Advocacy Center by supporting children during appointments and transitions, ensuring a safe, welcoming, and child-centered environment.
- Collaborate with multidisciplinary team members, including forensic interviewers, family advocates, and clinicians, to support continuity of care for children and families.
- Maintain accurate documentation and manage sensitive information in accordance with HIPAA and trauma-informed best practices.
- Provide emotional support and practical resources to caregivers, helping families feel informed, supported, and empowered during a difficult process.
Youth Minister
Countryside Fellowship
06.2020 - Current
- Provide individual, family, group and conjoint counseling to assigned clients
- Organized, taught, guided, and directed activities for youth
- Documented all services provided to youth, families, and community members
- Demonstrated interpersonal and communication skills, both written and verbal
- Read all information provided to teachers in advance of first day of classes
- Generated memos, emails, and reports when appropriate
- Provided non-judgmental listening and encouragement, while maintaining profession boundaries
- Collaborated with youth care worker team members and clients to develop client activities
- This is strictly a volunteer job
Sweetie Pies Ribeyes Waitress
Rovin Inc
05.2019 - 11.2025
- Provided non-judgmental listening and encouragement, while maintaining professional boundaries
- Read all information provided to teachers in advance of first day of classes
- Monitored participants'/ trained new workers
- Communicated and cooperated with staff, patients and families
- Presented meals to residents in friendly and pleasant manner
- Collected tickets and followed proper cash-handling procedures
- Greeted and informed residents of available menu selections
- Promoted clean, safe and neat environment for guests
- Maintained appearance, upkeep and cleanliness of food and beverage equipment and facilities
- Demonstrated strong communication, customer service and interpersonal skills
- Educated, sampled and served customers food and beverage products
- Assured regulatory compliance for sanitation and program documentation
- Communicated in positive, respectful manner to both internal and external guests
- Anticipated and met needs and expectations of guests, then go one step further
Youth Care Specialist
Cumberland Presbyterian Children's Home
06.2022 - 11.2022
- Provide individual and group care
- Organized, taught, guided, and directed activities for youth
- Provided medications at the appropriate time
- Help counsel youth
- Help youth with SI (suicidal ideations, self-harm thought, etc.)
Babysitter/Nanny
self-employed
09.2021 - 11.2021
- Structured lessons and activities for a 1 year old and a 4 year old
- Made a structured schedule that was followed on a day-to-day basis
- Interacted with children accordingly
- Led, planned, organized and implemented planned curriculum for youth program activities
- Monitored participants' school performance, including homework assistance and tutoring
- Organized and led family support activities and groups
- Interacted with parents during drop off and picked up periods
Behavioral Health Technician
Healing Springs Ranch
05.2021 - 08.2021
- Provided non-judgmental listening and encouragement, while maintaining professional boundaries
- Managed crisis situations effectively with effective use of therapeutic communication skills centered on calm approaches and avoidance of power struggles
- Anticipated and prevented problematic behaviors through regular observations and used skills to deescalate growing conflicts
- Provided individual, family, group, and conjoint counseling to assigned clients
- Provided one on one care to assigned clients
- Communicated and cooperated with staff, patients and families
Teacher Aide
Rann Elementary School
08.2020 - 12.2020
- Organized, taught, guided, and directed activities for adolescents
- Documented all services provided
- Read all information provided to teachers in advance of first day of classes
- Generated memos, emails, and reports when appropriate
- Monitored participants' school performance, including homework assistance and tutoring
- Organized and led family support activities and groups
- Interacted with parents during drop off and picked up periods
- Led, planned, organized and implemented planned curriculum for youth program activities
Housekeeper
Courthouse Suites
01.2020 - 10.2020
- Treated guests requests in warm, friendly professional manner
- Vacuumed, swept, mopped, and cleaned carpet and flooring in guest rooms
- Remained calm and friendly in high volume, deadline oriented environment
- Promoted health and wellness benefits of services to guests
- Replenished room supplies in proper quantity and locations
- Managed day-to-day operations of housekeeping, laundry, breakfast and maintenance departments
Education
Master of Education - Clinical Mental Health Candidate
Texas Christian University
Fort Worth, TX, US05.2026
Bachelor's degree - Psychology
Texas Woman's University
05.2023
Associate in Science (AS) - Psychology
Weatherford College
TX12.2020
GED - US
Decatur High School
TX05.2019
Skills
- Child & Family Counseling
- Babysitting
- Behavioral Health
- Nannying
- Meal Preparation
- Addiction Counseling
- Medication Administration
- Autism Experience
- Individual / Group Counseling
- Case Management
- Analysis skills
- Customer service
- Sales
- Crisis Intervention
- Group Therapy
- Mental Health Counseling
- Behavioral Therapy
- Human resources
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Cash handling
- Cleanliness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 4.0 by completing Clinical Mental Health Program with accuracy and efficiency.
Certification
- First Aid Certification
- BLS Certification
Languages
Spanish
Elementary
English
Full Professional
Assessments
Highly Proficient, 2022-05-01, Proficient, 2022-05-01, Highly Proficient, 2022-05-01, Proficient, 2022-05-01
Timeline
Waitress
Chilis Resturant
11.2025 - Current
Family Engagement Specialist
CAC North Texas
08.2025 - Current
Youth Care Specialist
Cumberland Presbyterian Children's Home
06.2022 - 11.2022
Babysitter/Nanny
self-employed
09.2021 - 11.2021
Behavioral Health Technician
Healing Springs Ranch
05.2021 - 08.2021
Teacher Aide
Rann Elementary School
08.2020 - 12.2020
Youth Minister
Countryside Fellowship
06.2020 - Current
Housekeeper
Courthouse Suites
01.2020 - 10.2020
Sweetie Pies Ribeyes Waitress
Rovin Inc
05.2019 - 11.2025
Bachelor's degree - Psychology
Texas Woman's University
Associate in Science (AS) - Psychology
Weatherford College
GED - US
Decatur High School
Master of Education - Clinical Mental Health Candidate
Texas Christian University