Katy Castilllo
Belmont,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Police Officer
New York City Police Department
06.2009 - 12.2020
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Provided testimony in court proceedings.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Answered emergency calls for help from citizens and business owners.
- Monitored criminal activity in community to identify suspicious activity.
- Gathered necessary information for court appearances and testified as witness under oath in court.
Administrative Assistant
US Airways Airlines
04.1999 - 06.2009
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Travel And Tourism
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Evidence collection protocols
- Evidence Preservation
- Self-defense techniques
- Cross-Functional Communication
- Traffic Laws
- Background Investigations
- Crime prevention training
- Police Patrol Operations
- Accident Investigations
- Crime investigation
- Crime Scene Processing
- Emergency vehicle operation
- Community Engagement
- Suspect interrogation
- Crime prevention models
- De-Escalation Techniques
- Mobile Surveillance
- Assigning Work
- Accident Scene Documentation
- Issuing Citations
- Integrity and Honesty
- Traffic Citations Issuance
- Schedule setting
- Court preparation
- Witness interviewing
- Tactical Driving
- Prosecution support
- Search and seizure procedures
- Civil laws
- Fingerprinting
- Property Confiscating
- Report Writing
- Community-Oriented Policing
- Courtroom Testimony
- Directing Traffic
- Undercover Investigations
- Public Service
- Case report writing
- Public disturbance investigation
- Subpoena service
- Crowd Control
- Crime Prevention Strategies
- Investigative Reports
- Criminal Investigation
- Community Education
- Safety improvements
- Self-defense training
- Foot Patrolling
- Criminal Investigations
- Emergency Response
- Weapons training
Languages
Spanish
Native or Bilingual
Timeline
Police Officer
New York City Police Department
06.2009 - 12.2020
Administrative Assistant
US Airways Airlines
04.1999 - 06.2009
Travel And Tourism
LaGuardia Community College of The City University of New York
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