KATY CAZIER

The Bone Density Tech provides direct patient care by performing bone density scans and reviewing scans for content and quality.

• This position is also responsible for ensuring the scan equipment is functioning properly.
• In addition, the Bone Density Tech performs various administrative responsibilities for the department, including answering phones, scheduling appointments, obtaining prior authorizations, and filing and photocopying.
• Performs other duties as assigned.

• Greeted patients upon arrival and directed them to the appropriate area.
• Provided customer service by answering patient questions and addressing concerns.
• Verified insurance information, collected payments, and scheduled appointments.
• Assisted with the completion of medical forms and records.
• Maintained a clean and organized reception area.
• Answered incoming calls in a professional manner.
• Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
• Inputted patient demographic data into electronic health record system.
• Scanned documents into electronic health record system as needed.
• Performed administrative duties such as filing, faxing, photocopying.
• Adhered to HIPAA regulations when handling confidential patient information.
• Provided support with various tasks such as scheduling tests, ordering supplies.
• Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
• Scheduled patient appointments and procedures.
• Scheduled patient appointments over phone and in person, maximizing productivity.
• Documented and managed patient information in computer system.
• Answered patient questions and fielded complaints to resolve issues.
• Registered patients by verifying records to update computer system and patient charts.
• Ran credit card batches and balanced deposits on daily basis.
• Utilized technology and specialized software to maximize productivity.
• Referred patients to appropriate professionals and services.
• Verified patients' insurance and payment methods during admissions or check-in processes.
• Obtained informed consent and payment documentation from patients and filed in system.

• Performed venipuncture and other blood collection procedures according to established standards.
• Assisted in the preparation of laboratory specimens for analysis and testing.
• Maintained a clean, safe, and organized work environment.
• Verified patient information prior to specimen collection.
• Educated patients on proper blood draw techniques.
• Provided assistance to clinical staff during patient visits.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Processed samples accurately and efficiently.
• Followed all safety protocols when handling hazardous materials.
• Monitored inventory levels of supplies used in phlebotomy services.
• Prepared specimens for transport to external laboratories.
• Adhered to HIPAA guidelines regarding patient privacy.
• Provided excellent customer service while interacting with patients.
• Assisted in the training of new phlebotomists.
• Responded quickly and effectively to emergency situations.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Identified patients using proper procedures prior to specimen collection.
• Prepared and packaged specimens for courier transport.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
• Transported specimens following established protocol for temperature and light.
• Observed patient for unusual reactions or events to take appropriate action under established guidelines.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
• Used heel and finger stick methods to obtain blood from capillaries.
• Mentored newly hired medical personnel in phlebotomy techniques and protocols.
• Coordinated workflow based on stat, schedule, or outpatient needs.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Organized patient charts before each day's clinic sessions began.
• Collected samples from patients for laboratory testing purposes.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Registered new patients into practice management software program accurately entering demographic information.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Scheduled appointments for patients via phone and in person.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Measured vital signs and took medical histories to prepare patients for examination.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Documented notes during patient visits.

• Performed venipuncture and skin puncture on patients of all ages.
• Obtained specimens from adults, children, and infants for laboratory tests.
• Collected blood samples in a safe and sanitary manner according to established procedures.
• Labeled specimen containers with patient information accurately and legibly.
• Prepared paperwork for laboratory orders, including appropriate coding.
• Ensured that equipment was properly maintained and sterilized between uses.
• Processed specimens to ensure accurate results.
• Verified patient identification prior to collection of specimens using two forms of ID verification.
• Provided assistance to medical personnel when needed during emergency situations.
• Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
• Stored collected specimens according to established protocols for transport to the laboratory.
• Participated in continuing education courses related to phlebotomy techniques.
• Monitored inventory levels of supplies necessary for performing phlebotomy duties.
• Adhered to HIPAA regulations while maintaining confidentiality of patient information.
• Maintained cleanliness of work area throughout shift.
• Assisted in training new employees on proper phlebotomy techniques.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Prepared blood-collecting equipment to draw blood and safely store and transport samples.
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Coordinated workflow based on stat, schedule, or outpatient needs.
• Used multiple electronic medical software to conduct patient intakes and send correspondence.
• Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
• Treated blood-related chronic disorders by performing therapeutic phlebotomy.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Identified patients using proper procedures prior to specimen collection.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
• Prepared and packaged specimens for courier transport.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Transported specimens following established protocol for temperature and light.

• Assisted patients with daily living activities, such as bathing, dressing, grooming and toileting.
• Provided companionship to elderly and disabled individuals in their home environment.
• Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
• Transported patients to doctor appointments or other destinations when needed.
• Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure.
• Observed changes in condition or behavior of the patient and reported it to the supervisor or case manager immediately.
• Maintained accurate records of services rendered to each patient.
• Reported any incidents or accidents that occur while providing care to the appropriate authority immediately.
• Provided emotional support to family members during difficult times.
• Cleaned equipment used by patients after use according to standard procedures.
• Helped with physical therapy exercises prescribed by a physician or therapist.
• Encouraged independence among clients while helping them maintain their dignity.
• Developed positive relationships with clients through active listening skills.
• Assisted with personal hygiene needs such as shaving, brushing teeth and hair care.
• Kept updated documentation of client progress notes in an organized manner.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Answered signal lights, bells or intercom systems to determine resident needs.
• Observed and reported unusual symptoms and changes to charge nurse.
• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Used mobility devices to transport patients.
• Distributed drinking water and nourishment to residents.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Supported non-ambulatory residents in range of motion exercises.