Enjoy the opportunity to learn new things and help others in the process. Flexible and dependable in adaptive situations. Team oriented and work well with others. Eager to provide quality service for customers’ needs and expectations. Positive and friendly personality.
Hi, I’m
Katy Curry
Marysville,CA
Summary
Overview
4
years of professional experience
1
Certification
Work History
Yvette Pettit
Shift Supervisor/ Assistant Manager
07.2022 - Current
Job overview
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Conducted routine inspections to check quality and compliance with established specifications.
- Documented daily production and materials usage in Adora to track data.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Salvation Army Family Crisis Center
Kitchen Aid/Cook
07.2020 - 01.2021
Job overview
- Prepare and serve meals for 20-60 participants including employees
- Direct activities for one or more workers assisting in preparing and serving meals
- Plan menus including any special dietary or nutritional restrictions
- Rotate and store food supplies
- Organize and take inventory of supplies
- Properly clean and sanitize all stations including dishes and equipment and return them to designated areas.
Education
Red Bluff Union High SchoolRed Bluff, CA
High School Diploma
University Overview
Skills
- Accuracy – attention to detail
- Adaptable – comfortable with change in environment, duties, or people
- Communication – active listener; able to address conflict in a healthy way
- Prioritizing – aware of time and responsibilities
- Decision Making – ability to make difficult and quick choices
- Knowledge Seeker – like to gather information and learn about new subjects
- Staff Supervision
- Staff Management
- Staff Training
- Time Management
- Customer Relations
- Vendor Performance Monitoring
- Managing Multiple Priorities
- Performance Tracking and Evaluations
- Shift Coverage
- Hiring and Training
- Closing Oversight
- Money Handling
- Monetary Transactions
- Overseeing Employees
- High-Volume Dining
Certification
- Certified California Food Handlers Card
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Timeline
Shift Supervisor/ Assistant Manager
Yvette Pettit
07.2022 - Current
Kitchen Aid/Cook
Salvation Army Family Crisis Center
07.2020 - 01.2021
Red Bluff Union High School
High School Diploma
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