Katy Day
Warsaw,NY
Summary
Compassionate Home Health Aide with extensive experience at Independent Living Inc, skilled in patient care and medication administration. Proven ability to enhance patient dignity and independence through effective communication and personalized support. Committed to improving well-being by monitoring vital signs and providing emotional support, ensuring a safe and nurturing environment.
Overview
16
16
years of professional experience
Work History
Home Health Aide
Independent Living Inc
09.2017 - 12.2023
- Provided compassionate personal care assistance to enhance patient comfort and dignity.
- Administered medication as prescribed, ensuring adherence to health guidelines and patient safety.
- Supported patients in mobility, assisting with transfers and ambulation to promote physical independence.
- Monitored health conditions by tracking vital signs and reporting changes to healthcare professionals.
- Organized and maintained medical supplies, ensuring readiness for patient care needs.
- Assisted clients with meal preparation, ensuring adherence to dietary restrictions and preferences.
- Encouraged participation in daily living activities, fostering independence and self-sufficiency.
Receptionist
Wyoming Warsaw Urgent Care
05.2017 - 02.2020
- Managed front desk operations, ensuring smooth workflow and positive visitor experiences.
- Coordinated appointment scheduling, optimizing time slots for maximum efficiency.
- Performed data entry and filing of patient information, maintaining accurate records.
- Handled call management, promptly answering inquiries and directing calls appropriately.
- Facilitated visitor coordination, welcoming guests and providing necessary information.
- Maintained office supply inventory, ensuring essential materials were readily available.
- Assisted patients with registration processes, ensuring compliance with healthcare protocols.
- Created and updated patient files, ensuring confidentiality and accuracy in documentation.
- Implemented a visitor check-in system, enhancing security and organization.
- Maintained cleanliness of reception area, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Home Health Aide
Consumer Disability Rights CDR
03.2008 - 04.2018
- Facilitated effective communication between patients and family members to ensure care continuity.
- Educated patients on nutritional support and healthy eating habits to promote overall well-being.
- Documented care activities and patient progress in compliance with healthcare regulations.
- Provided emotional support through active listening and companionship, enhancing patient morale.
- Engaged patients in light exercise and recreational activities to enhance physical and mental health.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Assisted disabled clients to support independence and well-being.
Education
GED -
Beacon Correctional Facility
Beacon, NYSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- ADL support
- Wound care
- Medication administration
Timeline
Home Health Aide
Independent Living Inc
09.2017 - 12.2023
Receptionist
Wyoming Warsaw Urgent Care
05.2017 - 02.2020
Home Health Aide
Consumer Disability Rights CDR
03.2008 - 04.2018
GED -
Beacon Correctional Facility