Katy Decker
Columbus
Summary
Senior business professional with 15+ years’ experience in B2B sales, sales enablement, and learning & development. Experienced in managing Fortune 500 accounts and designing programs that enhance performance, leadership development, and operational results. Expertise spans sales strategy, coaching, training technology, and team enablement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Training and Sales Enablement
BBI Logistics
04.2021 - Current
- Designed and launched the company’s first end-to-end onboarding and sales enablement program, establishing scalable training infrastructure for a fast-growing startup.
- Built and led a structured 26-week development pathway—delivering coaching, performance management, and skills training that accelerated new-hire ramp time and improved overall sales readiness.
- Collaborated with department leaders to assess and develop companywide learning solutions, including e-learning modules, instructor-led training, and continual education programs that standardized best practices across all departments.
- Enabled rapid growth of the Tampa office by training, mentoring, and upskilling both new hires and tenured sales reps, improving productivity and retention.
Senior Logistics Specialist
Logistics Dynamics Inc.
06.2019 - 04.2021
- Lead a lean, high-performing team supporting the company’s largest enterprise account, ensuring consistent service, retention, and revenue growth
- Maintain and grow a multimillion-dollar customer and carrier portfolio by building long-term, trust-based relationships and negotiating capacity in tight market conditions
- Operate effectively in a high-growth small-business environment, balancing strategic planning with hands-on execution across operations, customer success, and problem resolution
- Provide 24/7 operational leadership, including weekends and holidays, to ensure uninterrupted service, rapid issue resolution, and high customer satisfaction
Learning & Development Manager, Financial Services
Alliance Data
05.2017 - 06.2019
- Senior leader delivering high-impact learning initiatives across Client Services, including enterprise onboarding, continuous education, soft-skills development, and virtual instructor-led training, ensuring associates consistently meet or exceed performance targets
- Drive performance improvement through structured coaching and behavioral feedback, partnering with leadership to administer corrective action, progressive discipline, and performance documentation as needed
- Collaborate with local and global L&D stakeholders to design and implement standardized training frameworks and best practices aligned with evolving industry and regulatory requirements
- Utilize learning analytics and performance data to measure training effectiveness, tracking 30/60/90-day post-onboarding outcomes and continuously refining curriculum to accelerate time-to-proficiency
National Sales Training Specialist Level III
Total Quality Logistics Inc.
04.2013 - 02.2017
- Relocated to Team Denver to support national growth initiatives, contributing to the team breaking overall company revenue records six times since joining
- Design and deliver end-to-end onboarding and sales training for new hires, covering logistics fundamentals, carrier onboarding, and customer integration systems
- Serve as a subject matter expert on logistics technology and sales enablement platforms, including TMS, EDI, LDI, TRAX, and CRM systems
- Develop and continuously update training content and playbooks to align with market conditions, product changes, and company-wide initiatives
- Travel nationally to partner with sales leadership in facilitating targeted coaching workshops, addressing performance gaps and driving measurable sales improvement
Education
Bachelor of Arts - Fine Arts/ Psychology
Ohio University
Athens, Ohio, OHSkills
- Sales Leadership Development & Coaching
- Miller Heiman Group Certification
- Sales Enablement Program Design & Delivery
- E-Learning Development & Virtual Training
- Cross-Functional Communication & Stakeholder Partnership
- Project Planning, Implementation & Execution
- Performance Analytics & Training Effectiveness Measurement
- Process Optimization & Enablement Operations
Accomplishments
- 2019 Stevie Award Winner for excellence in business leadership and training initiatives
- Denver Business Journal Outstanding Women in Business Nominee (2015 & 2016)
- Facilitated company-wide webinars on industry topics using Adobe Connect, engaging employees across multiple locations
- Delivered “You Speak” Public Communication Seminars, coaching employees to strengthen presentation and communication skills
- Achieved Level II and III Training Specialist certification, demonstrating mastery in coaching, facilitation, and adult learning principles
Certification
Dale Carnegie Leadership Training
Miller Heiman Group Certified
Timeline
Director of Training and Sales Enablement
BBI Logistics
04.2021 - Current
Senior Logistics Specialist
Logistics Dynamics Inc.
06.2019 - 04.2021
Learning & Development Manager, Financial Services
Alliance Data
05.2017 - 06.2019
National Sales Training Specialist Level III
Total Quality Logistics Inc.
04.2013 - 02.2017
Bachelor of Arts - Fine Arts/ Psychology
Ohio University