Summary
Overview
Work History
Education
Skills
Timeline
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Katy Figueroa

Indiana,IN

Summary

Results-driven professional with a strong background in problem-solving and team collaboration, dedicated to enhancing operational efficiency and safety compliance. At Amazon, I played a key role in optimizing warehouse operations. As Owner/Manager of Ropa Americana, I successfully implemented sales strategies that increased profitability. My expertise includes quality control, equipment operation, and building strong professional relationships, ensuring excellence in shipping, receiving, and customer service.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
04.2024 - Current
  • Accurately picked, packed, and processed customer orders in a high-paced environment to ensure timely shipping.
  • Regularly conducted inventory checks and maintained organized stock levels to prevent discrepancies and ensure product availability.
  • Managed the receipt and inspection of incoming shipments, as well as the packaging and labeling of outgoing parcels.
  • Performed quality checks on products to ensure they met company standards before shipment.
  • Adhered to all safety regulations and protocols to maintain a secure working environment, consistently achieving zero incidents.
  • Operated warehouse equipment, including pallet jacks, and barcode scanners, to facilitate efficient warehouse operations.
  • Identified and implemented process improvements to enhance workflow efficiency and reduce operational costs.
  • Worked closely with team members and supervisors to achieve daily production goals, demonstrating strong communication and teamwork skills.
  • Maintained the ability to perform physically demanding tasks, including lifting heavy items and standing for extended periods.
  • Quickly addressed and resolved issues related to inventory discrepancies, order inaccuracies, and equipment malfunctions.

Owner/Manager, Cosmetic Retail Store

Ropa Americana
03.2020 - 04.2024
  • Oversaw the day-to-day operations of the store, ensuring smooth and efficient functioning.
  • Provided excellent customer service, assisting customers with product selection and resolving any issues or complaints.
  • Maintained accurate inventory levels by regularly restocking products and conducting inventory audits.
  • Implemented effective sales strategies and marketing campaigns to attract new customers and retain existing ones, leading to increased sales and profitability.
  • Handled financial transactions, maintained records of sales, expenses, and profits, and ensured accurate cash handling and banking procedures.
  • Supervised and trained staff members, creating schedules and delegating tasks to ensure optimal productivity.
  • Negotiated with suppliers and vendors to secure the best prices and quality for products, maintaining strong professional relationships.
  • Ensured the store was clean, organized, and visually appealing, creating an inviting shopping environment for customers.
  • Kept up-to-date with the latest cosmetic products and trends, providing informed recommendations to customers.

Education

High School Diploma -

Escuela Secundaria Ruben Dario
Ocotal, Nicaragua
11.2010

Skills

  • Problem Solving
  • Quality Control
  • Team Collaboration
  • Shipping and Receiving
  • Safety Compliance
  • Equipment Operation

Timeline

Warehouse Worker

Amazon
04.2024 - Current

Owner/Manager, Cosmetic Retail Store

Ropa Americana
03.2020 - 04.2024

High School Diploma -

Escuela Secundaria Ruben Dario

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Katy Figueroa