Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katy Flood

Huntersville,North Carolina

Summary

Highly motivated, diplomatic, respectful and take charge experienced business leader with an entrepreneurial and management mindset. Demonstrated strategic planning, problem-solving and team-building abilities. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, customers and clients. Comfortable working independently as manager, leader and as collaborative team member. Experience in operations, management, progressive business strategies and development and financial management. Adds value to any organization in need of great collaboration, interpersonal skills and multitasking abilities.

Overview

30
30
years of professional experience

Work History

Owner of Our Picnic Spot

Self-employeed
Huntersville, North Carolina
01.2022 - Current
  • Creating Marketing Campaigns to attract new customers
  • Organized events such as trade shows and conferences.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw budgeting and financial management.
  • Developed strategic plans to increase profitability and efficiency.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Maintained relationships with existing clients by providing superior customer service.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Set pricing structures according to market analytics and emerging trends.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Personal Assistant

Nancy Kittle
Huntersville, NC
01.2016 - 12.2022
  • Participated in care coordination conferences and staff meetings to improve skills set.
  • Maintained clerical correspondence via email and phone.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Performed calendar management and scheduling of appointments, meetings and events.
  • Organized work projects around client's house.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
  • Completed basic administrative work and managed household accounts.
  • Managed office supplies inventory and placed orders when necessary.
  • Exceeded customer satisfaction by finding creative solutions to problems and recognized by management for providing exceptional customer service.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

Recruiter

Mom Corps / Corps Team
Charlotte, NC
07.2014 - 07.2016
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Provided full cycle recruiting - Preparing, Sourcing, Screening (Interviewing) selecting (background checks) hiring, onboarding, (orientation and training) of potential candidates for open positions.
  • Participated in industry networking events and organized recruitment activities at career and job fairs at universities, colleges and alumni for prospective hiring.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines and candidate activity within Applicant Tracking System (ATS).
  • Advised management on staffing needs and strategies for improving diversity initiatives.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Identified best practices for recruiting process improvement.
  • Developed job descriptions and postings to attract qualified applicants.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.

Sales Associate

Saks OFF 5TH
Concord, NC
01.2011 - 01.2016
  • Engaged customers in friendly, professional dialogue using interpersonal skills to assess customer needs, provided information, product advice and assistance with product features, selection, sizing and styling. Upsold additional items based on customer interests and needs.
  • Increased purchase amounts by cross-selling with similar products.
  • Suggested ideas for improving store operations and increasing profits. Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals. Knowledge of sales and promotions, return policies and security practices.
  • Placed special orders or called other stores to find desired items.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Senior Healthcare Recruiter

HGI Healthcare
Huntersville, North Carolina
01.2010 - 01.2011
  • Reviewed resumes, conducted background checks, and verified references prior to extending offers of employment.Developed active and passive candidate pipelines through research, networking and screening. Assessed applicant qualifications against job requirements; evaluated credentials such as education level or certifications.
    Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Attended career fairs, conferences, seminars, and workshops to build connections with potential applicants in the medical field. Established and maintained strategic relationships with professional associations and industry contacts to identify potential candidates. Cultivated a network of potential candidates through professional organizations, cold calling, and social media outreach.
  • Prepared and maintained employee and employment records using human resources management tracking software. Monitored and calculated number of open and unfilled positions versus filled positions and performance metrics such as time-to-fill rate and cost per hire ratio.
  • Reviewed resumes, conducted background checks, and verified references prior to extending offers of employment. qualifications, skills, and job compatibility.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • improve the recruitment process such as using virtual interviewing platforms.
  • Maintained relationships with hiring managers to understand their staffing needs and ensure successful onboarding of new hires.
  • Implemented and administered comprehensive talent acquisition strategy to drive quality, response time, and cost-effectiveness.
  • Recognized by management for providing exceptional customer service.

Education

Bachelor of Arts - Marketing, Merchandising, Journalism

Marshall University
Huntington, WV
12-1991

Skills

  • Interpersonal Communication & Listening
  • Time Management & Organization
  • Product & Service Branding, Marketing & Networking
  • Administer & Manage Social Media, Website, Email & Correspondence
  • Picnic, Conference, Meeting & Event Planning
  • Hiring, Staffing, Employee Development, Team Building, & Human Resources Management & Cultivation
  • Diversity & Inclusion Action & Impact Initiatives
  • Individual & Collective Employee Relations, Coaching, Management & Retention
  • Critical, Creative & Strategic Thinking Concepts, Operations & Excellence
  • Business Development & Operations
  • Resourceful Strategies & Tactics
  • Schedule & Calendar Management
  • Problem Solving & Prioritization
  • Coordination & Management of Inventory & Customers
  • Contract, Salary, Product & Vendor Price Negation's
  • Budget Development & Cost Reduction

Timeline

Owner of Our Picnic Spot

Self-employeed
01.2022 - Current

Personal Assistant

Nancy Kittle
01.2016 - 12.2022

Recruiter

Mom Corps / Corps Team
07.2014 - 07.2016

Sales Associate

Saks OFF 5TH
01.2011 - 01.2016

Senior Healthcare Recruiter

HGI Healthcare
01.2010 - 01.2011

Bachelor of Arts - Marketing, Merchandising, Journalism

Marshall University

Similar Profiles

CREATE PROFILE
Katy Flood