Katy Glesener
Bellingham,WA
Summary
Nursing Assistant, in final stages of being certified via Whatcom Community College CNA course, with a broad range of practical experiences and readiness to excel in patient care. Skilled in assisting with daily living activities, maintaining patient comfort, and ensuring safety. Strong emphasis on team collaboration and reliability, with flexible approach to meet changing needs. Known for compassionate care, effective communication, and problem-solving abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Air B&B Co-host
Northwest Pads
06.2024 - Current
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
Stay at Home Mom
Self
08.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Hair Salon Manager/Lead Stylist
Fox Den Hair Salon
07.2009 - 08.2014
- Fostered a positive working environment, resulting in high employee retention rates.
- Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
- Oversaw inventory management to ensure adequate stock levels of products and supplies.
- Maintained general appointment calendar and set shift schedules.
- Built a strong base of loyal clientele through consistent delivery of high-quality services and excellent communication skills.
- Managed social media accounts for the salon, showcasing stylist''s work while engaging with current and prospective clients.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Mental Health Rehabilitation Coordinator
HECLA
03.2004 - 06.2009
- Improved patient outcomes by developing and implementing customized rehabilitation plans.
- Enhanced patient satisfaction by providing compassionate care and personalized attention.
- Facilitated successful transitions from inpatient to outpatient settings, ensuring continuity of care through comprehensive discharge planning.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
Education
Associate of Science - Nursing
Whatcom Community College
Bellingham, WA06-2027
Cosmetology Licensure -
Professional Salon Academy
Bemidji, MN01-2009
High School Diploma -
Perpich Center For Arts Education
Golden Valley, MN05-2002
Skills
- CNA certification
- Basic life support
- Direct patient care
- HIPAA compliance
- Patient relationship building
- Geriatric care
- End-of-life care
- Patient-focused care
- Recording vital signs
Certification
- Basic Life Support (BLS) Certification - American Heart Association. #255414029880
- WA state Certified Nursing Assistant (CNA) #NC61629251 (est. processing date for active status 12/30/24)
- WA State Cosmetology license #104846
Timeline
Air B&B Co-host
Northwest Pads
06.2024 - Current
Stay at Home Mom
Self
08.2017 - Current
Hair Salon Manager/Lead Stylist
Fox Den Hair Salon
07.2009 - 08.2014
Mental Health Rehabilitation Coordinator
HECLA
03.2004 - 06.2009
- Basic Life Support (BLS) Certification - American Heart Association. #255414029880
- WA state Certified Nursing Assistant (CNA) #NC61629251 (est. processing date for active status 12/30/24)
- WA State Cosmetology license #104846
Associate of Science - Nursing
Whatcom Community College
Cosmetology Licensure -
Professional Salon Academy
High School Diploma -
Perpich Center For Arts Education
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