Katy Graydon
Dallas,TX
Summary
Former collegiate tennis student-athlete with a proven track record of leadership, discipline, and high-performance teamwork. Manager specializing in technology operations, product support, and automation, building teams and optimizing workflows to drive efficiency and scalable results across multiple companies. Skilled at translating complex technical challenges into actionable solutions, delivering data-driven insights, and fostering high-performing, cross-functional teams in fast-paced startup environments.
Overview
4
4
years of professional experience
Work History
Manager, Technology Operations & Automation
Amborella Group
Dallas, USA
07.2025 - Current
- Promoted from LimeIQ to lead technology operations, product support, and automation across four portfolio companies, reporting directly to the CEO & Founder
- Own end-to-end product support and platform reliability, while leading enterprise automation and systems integrations using Workato to standardize workflows and scale operations
- Partner with executive leadership, clients, and cross-functional teams to redesign core processes, deliver data-driven solutions, and produce Power BI analytics that inform operational and product decisions
business operations analyst
LimeIQ
San Francisco, USA
07.2024 - 07.2025
- First technical employee at LimeIQ, laying the operational and systems foundation for an early-stage InsurTech startup
- Delivered technical product support for an InsurTech platform, troubleshooting system behavior, integrations, and data issues while supporting live client operations
- Operate in a high-growth startup environment, managing multiple technology channels, supporting client engagements, and owning evolving operational and product priorities across the group
Undergraduate Assistant: Mathematics
Indiana University of Pennsylvania
Indiana, USA
09.2023 - 05.2024
- Led adaptive tutoring to enhance problem-solving and concept application
- Implement digital tools to monitor student performance, optimizing resources
- Streamline mathematics curriculum with ALEKS and R-Studio for better comprehension
Data Analyst
Healthcare and Transport Services (HATS) Group
London, England
12.2021 - 01.2023
- Input sensitive personal data accurately and in a timely manner, ensuring data protection compliance
- Developed solutions to overcome technical obstacles, enabling the timely completion of IT projects.
- Partnered with cross-functional teams to develop custom reporting systems that enhanced data clarity and workflow efficiency.
- Led data migration initiatives between HR systems while maintaining data integrity and compliance standards, implementing automated solutions for enhanced accuracy.
Education
B.S. - Mathematics, Applied Statistics
Indiana University of Pennsylvania
Indiana, PA, USA05.2024
Skills
- Platform reliability
- Enterprise automation
- Data-driven solutions
- Systems integration
- Product support
- Performance analytics
- Cross-functional teamwork
- Team leadership
- Documentation and reporting
- Technology operations
Leadership And Awards
- Captain of the IUP Women's Tennis Team, Captained NCAA tennis team to Nationals
Skills
- Platform reliability
- Enterprise automation
- Data-driven solutions
- Systems integration
- Product support
- Performance analytics
- Cross-functional teamwork
- Customer relationship management (CRM)
- Documentation and reporting
Timeline
Manager, Technology Operations & Automation
Amborella Group
07.2025 - Current
business operations analyst
LimeIQ
07.2024 - 07.2025
Undergraduate Assistant: Mathematics
Indiana University of Pennsylvania
09.2023 - 05.2024
Data Analyst
Healthcare and Transport Services (HATS) Group
12.2021 - 01.2023
B.S. - Mathematics, Applied Statistics
Indiana University of Pennsylvania