Katy Grisham
Knoxville,TN
Summary
Proven track record in enhancing safety and security at the University of Tennessee Medical Center, showcasing expertise in emergency response and de-escalation techniques. Adept at leveraging public safety skills and empathy to resolve conflicts and ensure a secure environment. Demonstrated ability to improve outcomes through strategic security planning and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Armed Security Officer
University of Tennessee Medical Center
06.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Psychiatric Aide
Your Home Team Care
08.2022 - 05.2023
- Demonstrated empathy and kindness to display positive character traits.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Established rapport with patients through active listening, empathy, and understanding their unique challenges.
- Demonstrated commitment to patient-centered care by consistently treating patients with respect, dignity, and compassion throughout their treatment journey.
- Maintained confidentiality of sensitive information related to patients'' mental health history in accordance with HIPAA regulations.
- Minimized potential for crisis situations by promptly identifying at-risk behaviors or emotional triggers among patients.
- Reduced incidents of violence or self-harm by implementing de-escalation techniques and maintaining a safe environment for patients.
- Improved patient well-being by providing compassionate and attentive care, addressing individual needs and concerns.
- Treated clients with respect and dignity.
- Charted on each patient daily.
Emergency Medical Technician
AMR
09.2021 - 08.2022
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
- Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Coordinated with dispatch and other emergency services to optimize response times and resource allocation.
- Reduced on-scene time by implementing efficient triage and treatment strategies, enabling quicker transport to medical facilities.
Education
Diploma -
Karns High School
Knoxville, TN06.2020
Skills
- Public Safety
- Body armor usage
- Report Writing
- Guest Relations
- Search and seizure
- De-Escalation Techniques
- Emergency Response
- Perimeter security
- Evidence Preservation
- Contraband Identification
- Security Planning
- Conflict de-escalation
- Arrest procedures
- Law enforcement support
Certification
Crisis Intervention Team Training
Timeline
Armed Security Officer
University of Tennessee Medical Center
06.2023 - Current
Psychiatric Aide
Your Home Team Care
08.2022 - 05.2023
Emergency Medical Technician
AMR
09.2021 - 08.2022
Diploma -
Karns High School
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