Katy Harrison

Senior PMO Analyst Transformation

August 24 - Dec 24

Project Support manager

Managing the Global Entertainment Engineering support function for project hardware and software purchase requsistions across multiple departments to deliver Hardware projects (Sky Glass), Software Apps (Sky Live) &(Sky Gaming) & Resource to support Global Products.

Researching with product teams to establish requirements and delivery roadmaps to forecast for hardware goods and software licences. Liasing with Supply chain to ensure minimal delivery impacts from overseas

Vendor & Supplier Management:
Negotiated supplier agreements alongside the head of Procurement, securing competitive pricing, volume discounts, and value-added services. Consolidated nine vendors into four, collaborating with procurement and legal to streamline operations and ensure favourable terms.

Oversaw the onboarding process for consultants across multiple vendors, ensuring compliance with evolving requirements. Directed a team of three, assigning administrative duties for onboarding Statements of Work (SOW), tracking milestones, and ensuring alignment with project plans.

Managed purchase orders for hardware, software renewals, and test rack builds, collaborating across teams to support multi-testing environments. Led cost planning and supplier performance reviews to optimize budgets and forecast

Supported the Product Delivery Portfolio PMO Team in Global Product by working with key stakeholders to implement a delivery governance framework, providing visibility and transparency of reporting across projects and programs

• Implemented a Governance Framework by successfully onboarding 80 + projects via Smartsheet (PPM tool) and rolled out a standardisation of RAID logs by guiding project managers and providing advice and training leading to a 25% increase in project delivery efficiency
• Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
• Conducted comprehensive training sessions for over 100 team members, achieving a 75% adoption rate within the first three months
• Managing reporting processes for the portfolio or programme, setting out standards and tools and defining reporting timetables to ensure provision of reliable and consistent information
• Developed and implemented a Tableau Resource Management (data Visualisation tool) dashboard to capture external spend, enabling project managers to plan and allocate resources more effectively
• By integrating Contact Lifecycle Management (CLM) practices, the dashboard also tracked contract timelines, renewal deadlines, and compliance status, ensuring proactive contract management and reducing risks of expired contracts. This system supported resource demand forecasting and optimised capacity planning, resulting in 200k worth of savings through more effective contract oversight and workforce allocation
• I led a team of 3 people and invested in their personal growth by setting team and personal objectives, leading to one internal promotion within the year
• Implementing regular catch ups with other PMO services by building and maintaining partnerships with relevant teams to support development, sharing of best practice and continuous improvement
• Working closely with finance to track budgets, forecast and trends in line with standards and processes and providing commentary for audits required, contributing to more accurate future financial predictions
• Developed and implemented a stakeholder communication plan, ensuring timely and transparent updates to over 10 external and internal stakeholders for IR35 resulting in 40 temporary to permanent positions
• Capture and upload all relevant documentation to repositories on SharePoint and update & communicate change

• Responsible for implementation of the JIRA project 'Release Support Management' to capture an audit on requests via mailbox as emails were getting mislaid and this reduced the constant flow of emails and resulted in a quicker turnaround of SLA of queries
• Ensure the consistent and successful adoption of Delivery Governance across the Portfolio
• Supporting continuous improvement of the Governance Framework
• Project & Programme financial management: Leading the assurance of budget development, tracking actuals and variance, forecasting and risk analysis
• Financial Metrics Reporting: Created a metrics report for financial visibility to ensure dedicated approval groups were aware of pending approvals

• Supporting the Sky + HD roadmap by assisting him and finance with month end processes which involved consulting with external and internal parties to obtain actuals are forecasting accordingly
• Providing JIRA reports for the releases on Sky + HD
• Super user for ARIBA and worked alongside the ARIBA support team to provide feedback to the development team to assist with upgrades to improve the system
• Assisting the Clarity team to implement the process of moving over from manual PO’s to automatic PO’s for Experis/Manpower invoicing and receipting

• Responsible for raising all PO’s relating to the Darwin programme road map in ARIBA, assisting project managers with ad hoc queries
• Owning the process of change requests by holding CRB (Change Request Board) meetings and maintain the risk and issue register
• Oversaw the move of the Darwin programme from NHC2 over to Athena Court, liaised with the moves team, programme manager team and populated the moves matrix to ensure all testing infrastructure was completed beforehand

• PA to Senior Sales Director & full-time support to a fast-paced Global Sales team
• Our key objectives are to sell Kraft brands to multinational supermarkets; therefore, delivers accurate & timely PA duties of a highly responsible and complex nature ensuring key deliverables are met to enable effective teamwork

• Responsible for supporting a major account London On Trade team for all activity for the Justerini & Brooks Wine portfolio with specific focus on merchandising & PR activities

• Responsible for the management of customer’s orders for 30 Key Off Trade national customers, working cross functionally to ensure high level of customer service was achieved and maintained