Katy Mayfield
Huntersville,NC
Summary
Dedicated psychology graduate with a Bachelor’s Degree and a concentration in Health Studies, committed to the general well-being of various populations and communicating with others. Demonstrates strong skills in empathy and work ethic, effectively addressing different types of needs in individuals across various settings. Aspiring to advance knowledge through a Master’s in Occupational Therapy to continue to support those in need.
Overview
5
5
years of professional experience
Work History
Ministry Intern
Cloudland
Boone, NC
05.2024 - Current
- Supported the planning and implementation of outreach initiatives for local communities.
- Interacted with members of the congregation during meetings and services to ensure their needs were met.
- Performed clerical duties such as photocopying documents, and mailing letters.
- Volunteered with the organization, coordinating resources and outreach to help accomplish core mission.
- Spread faith through various evangelistic means, including preaching, Bible readings, and group activities.
- Visiting international university students to offer physical assistance, social interaction, and emotional support.
- Guide students through faith discussions and collective worship
- Facilitate small group bible studies and prayer for spiritual growth
Direct Care Worker
Acumen Fiscal Agency
Fleetwood, NC
11.2022 - Current
- Provided direct, personal care and daily activities to clients, such as bathing, grooming, toileting, and medication administration
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
- Encouraged socialization through recreational activities such as group outings and community events.
- Maintained accurate records of all services provided to clients, and reported client progress and changes to supervisor
- Participated in team meetings to discuss best practices for providing quality care.
- Established trusting relationships with clients by being a reliable source of support.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Performed basic first aid procedures when necessary.
- Actively promoted positive behaviors among clients through reinforcement techniques.
- Maintained confidentiality according to agency policies regarding client information.
- Followed care plan and directions to administer medications.
- Cultivated relationships with residents to support happiness and emotional well-being.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
- Accompanied or transported clients to appointments, errands and social activities.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Tracked and reported clients' progress based on observations and conversations.
Orientation Leader
Appalachian State University
Boone, NC
08.2021 - 08.2023
- Provided orientation to new students, explaining the university policies and procedures.
- Prepared and presented information about student services, academic programs, campus resources and other topics related to student life.
- Led small group discussions on topics such as time management, study skills, career planning, financial aid and health services.
- Conducted tours of the campus for incoming freshmen.
- Created a welcoming environment for incoming students by providing them with advice on how to adjust to college life.
- Promoted interaction among groups of new students by facilitating small group discussions on college transition-related concerns.
- Addressed and accommodated to new students' concerns and questions
- Managed registration and check-in processes for orientation events, ensuring a smooth and efficient experience for attendees.
Receptionist
Signature Style
Huntersville, NC
05.2021 - 08.2021
- Greeted visitors and provided them with assistance, giving a welcoming environment
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel professionally
- Scheduled and confirmed appointments for clients, customers, and other visitors.
- Processed payments and updated accounts to reflect balance changes.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Part Time Cashier/Server
Whit's Frozen Custard
Huntersville, NC
03.2020 - 08.2020
- Greeted customers and answered questions had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Psychology
Appalachian State University
Boone, NC05-2024
High School Diploma -
Mooresville Senior High School
Mooresville06-2020
Skills
- Small group facilitation
- Serve individuals
- Public outreach
- Problem-solving abilities
- Mission work
- Time management abilities
- Customer/Client relations
- Calm demeanor
- Share faith
- Teamwork
- Cultural Awareness
- Effective communication
- Dependable and responsible
- Medication administration
- Compassion and empathy
- Cultural sensitivity
- HIPAA compliance
- Client documentation
- Willingness to learn
- Volunteer service
- Spiritual guidance
Timeline
Ministry Intern
Cloudland
05.2024 - Current
Direct Care Worker
Acumen Fiscal Agency
11.2022 - Current
Orientation Leader
Appalachian State University
08.2021 - 08.2023
Receptionist
Signature Style
05.2021 - 08.2021
Part Time Cashier/Server
Whit's Frozen Custard
03.2020 - 08.2020
Bachelor of Science - Psychology
Appalachian State University
High School Diploma -
Mooresville Senior High School
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