Summary
Work History
Education
Skills
Languages
Timeline
Generic

Katy Olivarez

Spring,TX

Summary

Dynamic manager with a proven track record at JKS Houston Restaurant Equipment & Supplies, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and relationship building, while implementing policies that improved operational efficiency. Skilled in time management and complex problem-solving, consistently achieving organizational goals.

Work History

Manager

JKS Houston Restaurant Equipment & Supplies
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

Hastings High School
Houston, TX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Goal setting
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Business administration
  • Marketing
  • Negotiation

Languages

Spanish
Native or Bilingual

Timeline

Manager

JKS Houston Restaurant Equipment & Supplies

High School Diploma -

Hastings High School
Katy Olivarez