Dynamic Merchandiser with a proven track record at Driveline, excelling in innovative problem-solving and exemplary customer service. Expert in plan-o-gram implementation, enhancing visual merchandising success. Adaptable and collaborative, I thrive in fast-paced environments, consistently driving improvements in inventory management and display efficiency to elevate the shopping experience.
Hi, I’m
Katy Orsborn
Yuma,AZ
Summary
Overview
21
years of professional experience
Work History
Driveline
Merchandiser
03.2025 - Current
Job overview
- Completed product displays with refreshed pricing and signage.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
- Monitored and replenished display inventory and restructured according to available stock.
- Inspected merchandise for quality and arranged proper display location on floor.
- Cleared displays of discontinued and non-set items.
Acosta
Merchandiser
04.2021 - 02.2023
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Home Depot
Garden Center Sales Associate
06.2017 - 11.2019
Job overview
- Addressed customer concerns efficiently by providing timely resolutions.
- Surpassed company targets by promoting fertilizers, soils, and mulches.
- Executed cashiering tasks to support store operations, ensuring transaction accuracy.
- Used in-store system to locate inventory and place special orders for customers.
Joyces’s Cocktails
Bartender Shift Manager
03.2004 - 08.2018
Job overview
- Guided new hires in mastering drink-making techniques and maintaining cleanliness.
- Maintained cleanliness and organization of bar to ensure customer satisfaction.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Executed opening and closing procedures, including printing sales reports.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Exhibited strong conflict resolution abilities in handling customer complaints.
Education
Milwaukee High SchoolMilwaukie, OR
Diploma from General Studies
University Overview
Skills
Exemplary customer service skills that inspire trust and satisfaction
License
License
Driver license
Forklift license
Timeline
Merchandiser
Driveline
03.2025 - Current
Merchandiser
Acosta
04.2021 - 02.2023
Garden Center Sales Associate
Home Depot
06.2017 - 11.2019
Bartender Shift Manager
Joyces’s Cocktails
03.2004 - 08.2018
Milwaukee High School
Diploma from General Studies
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