Summary
Overview
Work History
Education
Skills
Achievements
Timeline
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Katy Tejada

Katy Tejada

Nantucket,MA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Certified Nursing Assistant

Nantucket Home Healthcare
Nantucket, MA
05.2021 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Observed patients for any changes in their physical or mental condition.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Medical Assistant

Health imperatives
Nantucket, MA
05.2022 - 01.2025
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Certified Nursing Assistant

Our Island Home
Nantucket , MA
05.2020 - 08.2021
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Used mobility devices to transport patients.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.

Education

High School Diploma -

Nantucket High School
Nantucket, MA
06-2012

Some College (No Degree) - General Studies

Bunker Hill Community College
Charlestown, MA

Skills

  • Documentation expert
  • HIPAA compliance
  • Conducting intakes
  • Electronic charting
  • Attention to detail
  • Team collaboration
  • Time management

Achievements

Member of the Alpha Kappa Mu Honor Society

Dean's list for Outstanding Academic Achievement

Merit's list for Outstanding Academic Achievement

Timeline

Medical Assistant

Health imperatives
05.2022 - 01.2025

Certified Nursing Assistant

Nantucket Home Healthcare
05.2021 - Current

Certified Nursing Assistant

Our Island Home
05.2020 - 08.2021

High School Diploma -

Nantucket High School

Some College (No Degree) - General Studies

Bunker Hill Community College
Katy Tejada