Katy Thackston

Cosmetologist

Self Employed Insurance Group

Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
Coordinated facility maintenance schedules to ensure smooth operations without impacting daily tasks.
Actively participated in recruitment efforts by screening candidates during interviews.
Established best practices in customer service, leading to improved satisfaction rates among clients.
Fostered a culture of continuous improvement within the organization by encouraging innovation among team members.
Designed and executed staff training programs to enhance employee skills, knowledge, and productivity.
Oversaw inventory control and management, reducing waste while maintaining adequate stock levels for seamless operations.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Analyzed customer feedback and identified areas for improvement to drive business success.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.