Professional with strong background in emergency response, prepared to excel in high-pressure environments. Skilled in crisis management and incident command. Known for exceptional team collaboration and adaptability, ensuring reliable and effective solutions. Proven ability to lead and support teams, and use effective communication and inter-agency collaboration to achieve critical outcomes.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Emergency Response Specialist
The Response Group
Cypress, TX
07.2026 - Current
Facilitated simulations and drills to enhance team preparedness and operational efficiency in emergencies.Conducted risk assessments to identify potential hazards and improve response strategies.
Led post-incident evaluations to assess response effectiveness and recommend process improvements.
Managed inventory of emergency supplies, ensuring readiness for rapid deployment in crisis situations.
Fostered a culture of continuous improvement through post-incident debriefings, sharing lessons learned to prevent future occurrences.
Oversaw documentation processes for incident reports, maintaining compliance with regulatory standards.
Emergency Management Specialist
US Coast Guard, Sector Mobile
Mobile, AL
05.2024 - Current
Organized drills and exercises to enhance personnel readiness for crisis response.
Managed resources including personnel, equipment, supplies, and funds allocated for emergency response operations.
Managed resources—personnel, equipment, supplies, and funds—for effective emergency response operations.
Facilitated collaboration among multiple agencies in emergency management to ensure a coordinated crisis response.
Law Enforcement Duty Officer
US Coast Guard, Sector San Juan
San Juan, Puerto Rico
05.2021 - 05.2024
Coordinated emergency response efforts for maritime incidents, enhancing safety and ensuring regulatory compliance.
Oversaw operational scheduling for seven maritime assets, coordinating bi-weekly air asset deployments to maintain continuous coverage of Sector San Juan's area of responsibility.
Collaborated with federal, state, and local agencies to streamline communication during interdiction operations, reducing response times and improving operational effectiveness.
Developed and implemented training programs for junior personnel, enhancing team performance and preparedness.
Analyzed operational data to identify trends, driving improvements in response strategies and resource allocation.
Unit Manager
Waffle House Restaurant
Tuscaloosa, AL
05.2019 - 11.2020
Managed daily operations, overseeing budgets, inventory control, and vendor relations to ensure smooth workflow.
Provided support, guidance, coaching, and mentorship to employees at all levels of the organization.
Monitored workflow to identify opportunities for process improvements, enhancing operational efficiency.
Facilitated problem-solving sessions with team members to address and resolve conflicts swiftly.
Sales Associate
Waffle House Restaurant
Tuscaloosa, AL
08.2015 - 05.2019
Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and encouraging repeat business.
Trained new staff on operational procedures and menu knowledge, improving service consistency and team effectiveness.
Resolved customer complaints promptly, fostering positive relationships and loyalty among guests.
Streamlined workflow strategies, minimizing wait times during busy shifts while maintaining high service quality.
Education
Bachelor of Arts (B.A.) - Criminal Justice
University of Alabama
Tuscaloosa, AL, US
Skills
Incident Command
Interpersonal communication
Contingency planning
Crisis management
Emergency training programs
Team collaboration
Adaptability and flexibility
Certification
Emergency Management Specialist and Exercise Course- US Coast Guard Training Center Yorktown (2024)
ICS Type 3 Situation Unit Leader Qualification- US Coast Guard (2023)