Katy Vazhappilly
Coppell,TX
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Little Orange Fish
01.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Restaurant Hostess
Anamia's Tex Mex
09.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Psychology
The University of Texas At Arlington
Arlington, TX05-2028
High School Diploma -
Coppell High School
Copppell, TX05-2024
Skills
- Teamwork
- Reliability and punctuality
- Store maintenance
- POS system operations
- Sales expertise
- Positive and professional
- Organization
- Problem-solving abilities
- Multitasking Abilities
- Professionalism
Timeline
Retail Sales Associate
Little Orange Fish
01.2024 - Current
Restaurant Hostess
Anamia's Tex Mex
09.2023 - 01.2024
Bachelor of Science - Psychology
The University of Texas At Arlington
High School Diploma -
Coppell High School
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