Katya Castillo
Dallas,TX.
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Certified Clinical Medical Assistant 2
HTPN
12.2018 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure, pulse, weight and temperature.
- Responsible for organization and expiration of medication samples
- Conducted proper and concise EHR documentation for all visits, telephone messages and incoming faxes.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
Patient Referral Coordinator
HTPN
12.2019 - 08.2021
- Responsible for the documentation and authorizations relating to all outgoing and internal referrals.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Obtained Pre-Certification from insurance for all diagnostic imaging.
- Find In-Network providers under patient’s plan for continuation of care.
- Answered phones and scheduled new patient appointments, transfer calls to appropriate individuals.
- Meet daily quota of referrals needing to be processed for the day.
- Screening for patient’s wanting to be tested for COVID, create chart with patient’s demographics and send to testing team.
Certified Clinical Medical Assistant
HTPN
03.2017 - 12.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic
- Ancillary procedures such as INR, EKG, PFT's, Immunizations and medication administration.
- Followed refill protocols to submit patient prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
CCMA & CMAA
Quality Care Clinic
11.2015 - 03.2017
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Performed office procedures such as eVox brain test, Sudo Scans and PFT.
- Checked patient's A1c, Microalbumin, and Urinalysis.
- Performed Phlebotomy and laboratory tests ordered by the physician.
Education
CCMA & CMAA
Training Academy 4 U
Ferris, TX11.2015
Associate of Science - Currently Enrolled
Eastfield College
Mesquite, TXHigh School Diploma -
Seagoville High School
Dallas, TX06.2014
Skills
- Charting Expertise
- Medical Terminology
- Patient Management
- Direct Patient Care
- Vital Sign Monitoring
- Patient Assessments
Languages
Spanish
Native or Bilingual
Timeline
Patient Referral Coordinator
HTPN
12.2019 - 08.2021
Certified Clinical Medical Assistant 2
HTPN
12.2018 - Current
Certified Clinical Medical Assistant
HTPN
03.2017 - 12.2018
CCMA & CMAA
Quality Care Clinic
11.2015 - 03.2017
CCMA & CMAA
Training Academy 4 U
Associate of Science - Currently Enrolled
Eastfield College
High School Diploma -
Seagoville High School
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