Katya Jimenez
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Manager/Administrator
TAG Restaurant Group
09.2022 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Coordinated with sales and marketing teams to publicize and promote events.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated florists, photographers, and musicians for events.
- Developed and implemented successful marketing plans to generate event revenue.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed detailed event reports, documenting all aspects of each event.
- Utilized social media to promote events and increase attendance.
- Produced concept plans for high-profile corporate meetings and events.
Reception/Social Media Coordinator
Front Burner Restaurants
11.2019 - 09.2022
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
- Wrote social media content to increase engagement with customers.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Tracked and analyzed social media and online marketing initiatives.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Reception/Administrative Assistant
Pappas
02.2016 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Science - Business Administration And Management
University of Houston - Downtown
Houston, TX12.2024
Associate of Science - Liberal Arts And General Studies
Houston Community College
Houston, TX05.2021
Skills
- Catering Coordination
- Vendor and Contract Negotiations
- Event Sales
- Social Media Management
- Cross-Functional Teams Leadership
- Team Leadership and Supervision
- Business Growth
- Budget Management
- Schedule Management
- Client Meetings
- Menu Planning
- Event Marketing
- Guest Relations
- Company Branding
- Food Service Knowledge
- Investigating Discrepancies
- New Employee Onboarding
- Payroll Processing
- Filing
- Report Preparation
- Basic Functions in Excel
- Records Management
Languages
Spanish
Native or Bilingual
Certification
TABC
Timeline
Event Manager/Administrator
TAG Restaurant Group
09.2022 - Current
Reception/Social Media Coordinator
Front Burner Restaurants
11.2019 - 09.2022
Reception/Administrative Assistant
Pappas
02.2016 - 08.2019
Bachelor of Science - Business Administration And Management
University of Houston - Downtown
Associate of Science - Liberal Arts And General Studies
Houston Community College
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