Katya Perez
Barista
Indian Trail,NC
Summary
Customer-focused professional with experience in retail and food service environments. Skilled in communication, multitasking, handling payments, and assisting customers in fast-paced settings. Known for being organized, reliable, and creating a positive experience for guests and customers.
Overview
5
5
years of professional experience
1
1
Language
Work History
Barista
Starbucks, Barista
Indian Trail, NC
10.2025 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Provided friendly, efficient customer service in a fast-paced environment
- Accurately processed cash, card, and mobile payments
- Prepared customized drink and food orders while maintaining quality standards
- Managed multiple tasks simultaneously while maintaining attention to detail
- Communicated clearly with customers and team members
Server
Hickory Tavern
Indian Trail, NC
08.2023 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Took customer orders and provided menu recommendations
- Managed multiple tables while ensuring accurate and timely service
- Processed payments and resolved customer concerns professionally
- Maintained a clean and organized work environment
Fulfillment Associate
Target
Weddington, Nc
10.2023 - 10.2024
- Followed safety protocols to minimize workplace accidents.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Picked and packed online orders with accuracy and efficiency
- Ensured timely order fulfillment and inventory organization
- Collaborated with team members to meet daily goals
- Followed detailed procedures and quality standards
Hostess
Stacks Kitchen
Matthews, NC
11.2020 - 08.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted and seated guests in a friendly and professional manner
- Managed to-go orders and cashier transactions
- Delivered food accurately and efficiently
- Assisted with maintaining front-of-house organization
Education
Associate of Arts -
South Piedmont Community College
Monroe, NC 05.2001 -
Skills
Customer Service & Patient-Facing Communication
Phone Etiquette
Cash Handling & Payment Processing
Scheduling & Data Entry
POS Systems
Multitasking in Fast-Paced Environments
Organization & Attention to Detail
Team Collaboration
Timeline
Barista
Starbucks, Barista
10.2025 - Current
Fulfillment Associate
Target
10.2023 - 10.2024
Server
Hickory Tavern
08.2023 - 12.2024
Hostess
Stacks Kitchen
11.2020 - 08.2024
Associate of Arts -
South Piedmont Community College
05.2001 -