Katyana Andre
Nyack,New York
Summary
Results-driven and resilient in developing teams while improving processes and increasing productivity. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
18
years of professional experience
Work History
Operations & Project Manager
Universal Connection NY Inc
01.2022 - 06.2023
- Worked with CEO and team to manage Aspects of Business Operations, Logistics, Data, Supply Chain, Company Projects & Products
- Managed Business Development Aspect working with Sales Team in Attaining $30 million in Sales
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Built exceptional Relationships with International Clients in Dubai, Singapore, Turkey, Hong Kong, Ukraine & Russia
- Oversaw Customs Compliance Requirements to Adhere to Import/Export Regulations
- Developed Procedures to Help Improve Operational Quality & Team Performance for Better Results & Revenue Growth
- Led team to direct & manage Company Projects to Open AT&T Branded Stores while Overseeing aspects of Operations, Development & Implementation
- Drove Implementation of New Market Expansion to help Propel Business Forward & Adapt to Market Changes.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Founder & Director
Atelier Des Génies Education Startup
03.2017 - 12.2021
- Founded & Built STEM Education Startup from ground up & took Company from Idea to Impact in 1 year
- Recruited & Led team of engineers to develop STEM Education Programs, Services & Activities throughout Capital
- Formed & Managed Business Partnerships with Major Schools designing STEM-centered Curricula, Activities, Robotics Projects & Learning Programs as well as build customized Maker Spaces for Grades K-12
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed Administrative Operations keeping track of Accounting, Budgets, Clients & Employees records
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Promoted Brand & STEM awareness Throughout Country Through Networking & Digital Marketing
- Built & Managed lasting business relationships with Key Clients & Stakeholders
- Conducted target market research to scope out industry competition and identify advantageous trends.
Program Coordinator
E.G.I
07.2016 - 01.2018
- Responsible for ensuring and coordinating development and management of accelerator program supporting development and management of more than 20 Entrepreneurs
- Supported selection process by gathering, organizing, analyzing, and presenting data from applicants, creating reports, and contributing to recommendations for selection
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Developed and maintained relationships with external partners to facilitate program operations.
- Managed all marketing and communications, selection and relationship management, program evaluation, reporting, and administrative work
- Initiated and set goals for entrepreneurship program according to strategic objectives of organization
- Demonstrated project management skills - balance multiple priorities by considering risk, importance, level of urgency and budget
Business Development Representative
Prestige Mercedes Benz
03.2008 - 11.2014
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Exceeded target individual average revenue goals year over year.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Sales Associate/Kitchen Assistant
Sur La Table, Inc
04.2014 - 09.2014
- Worked as part of team to achieve store’s sales plan as well as achieve individual sales goals
- Assisted customers with product information, location, pricing, availability & processed sales/return transactions
- Demonstrated exceptional verbal & written communication skills with customers, employees & team
- Supported cooking class experience at every class by acting as extension of instructor as well as reinforced techniques being presented in class
- Stayed informed by maintaining product knowledge, accessed available training and sought out additional resources when necessary
- Provided exceptional customer experience according to customer services standards.
Sales Associate
Zales The Diamond Store
11.2005 - 03.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Arts - International Relations/Cultural Studies
Hult International Business School
Cambridge, MA06.2011
Professional Certificate | Product Management 360 - Business Management
Cornell University Online
03.2024
Skills
- Process Development and Streamlining
- Program Management
- Financial Analysis
- Team Coordination
- Business Development
- Product Development
- Sales and Marketing
- Presentation Abilities
- People and Culture
- Analytical and Critical Thinker
- Project Management
- Business Administration
- Microsoft Excel
- Data Analytics
- Startup Experience
Languages
French
Native or Bilingual
Timeline
Operations & Project Manager
Universal Connection NY Inc
01.2022 - 06.2023
Founder & Director
Atelier Des Génies Education Startup
03.2017 - 12.2021
Program Coordinator
E.G.I
07.2016 - 01.2018
Sales Associate/Kitchen Assistant
Sur La Table, Inc
04.2014 - 09.2014
Business Development Representative
Prestige Mercedes Benz
03.2008 - 11.2014
Sales Associate
Zales The Diamond Store
11.2005 - 03.2008
Bachelor of Arts - International Relations/Cultural Studies
Hult International Business School
Professional Certificate | Product Management 360 - Business Management
Cornell University Online
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