Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
Timeline
Awards
Generic

Katy K. Blackard, B.S., C.S.M.

Midlothian,VA

Summary

Dedicated Criminal Justice graduate with strong interpersonal skills and a passion for serving the community. Proactive and detail-oriented with a solid understanding of criminal justice procedures and a commitment to justice and fairness. Strong expertise in developing and optimizing standard operating procedures. Adept at enhancing organizational efficiency through detailed process analysis and continuous improvement methodologies. Strong focus on team collaboration ensures effective project execution and adaptability to changing requirements. Known for reliability and proactive problem-solving in high-stakes environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Procedures Specialist III

Virginia State Police, CJIS, Firearms Transaction Center
06.2025 - Current
  • Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
  • Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes.
  • Reviewed and analyzed detailed criminal and courts records.
  • Intrastate travel required for gun show events.
  • Identified potential risks within applicant backgrounds through careful examination of court records and criminal history records.
  • Played a pivotal role in protecting society and the general public by identifying those who posed potential threats due to criminal activity or dishonesty.
  • Utilized advanced technology tools to efficiently gather and analyze pertinent information from digital sources during investigations.
  • Leveraged strong analytical skills to identify patterns, trends, and anomalies within candidate data that warranted further examination or consideration during the firearms transaction process.
  • Demonstrated adaptability by successfully managing caseloads across various industries and jurisdictions, requiring diverse investigative skill sets.
  • Leveraged strong analytical skills to identify patterns, trends, and anomalies within candidate data that warranted further examination or consideration.
  • Collaborated with team members to share best practices, resulting in a more efficient overall investigation process.
  • Streamlined report writing process by developing templates that ensured consistency across all submitted investigative documents.
  • Communicated case progress effectively with supervisors and managers, fostering strong professional relationships built on trust and transparency.
  • Enhanced background investigation accuracy by conducting thorough research and analysis of various data sources.
  • Optimized investigation timelines, employing strategic planning to manage caseloads effectively.
  • Collected documentation such as witness statements, police reports, and court case documentation to support case findings.
  • Knowledge of state and federal firearms disqualifications/prohibitors.
  • Knowledge of civil and firearms restorations for state and federal.

CLINICAL APPEALS SPECIALIST

Universal Health Services, Inc. (UHS)
09.2023 - 09.2024
  • Reviewed medical records, insurance policies, and provider contracts to prepare appeals.
  • Successfully overturned and recouped over $1.2 million in denials and secured coverage for patients through effective appeals.
  • Developed appeal strategies based on medical necessity criteria and insurance guidelines.
  • Assessed cases for payment discrepancies by interpreting and investigating insurance denials.
  • Collected and analyzed data for cases presented to appeal committees.

CLINICAL APPEALS ANALYST

Parallon Business Performance Group (HCA)
04.2015 - 04.2020
  • Conducted chart audits and quality assurance reviews to ensure compliance with regulatory standards.
  • Assisted with medical coding and billing procedures for accurate reimbursement.
  • Prepared written responses and appeals to insurance companies for denied claims.
  • Provided education and training to staff on clinical denials and appeals processes.
  • Participated in appeals hearings and meetings to advocate for reimbursement of claims.
  • Conducted retrospective reviews of medical records to support appeals processes.
  • Managed and resolved clinical denials for insurance claims in a healthcare setting.

EMERGENCY MEDICAL TECHNICIAN

Sentara
04.2012 - 09.2014
  • Performed assessments and delivered care to patients in emergency medical situations.
  • Administered medications and treatments according to protocols and guidelines.
  • Collaborated with other healthcare professionals to provide comprehensive patient care.
  • Documented patient information, treatment plans, and outcomes accurately and promptly.
  • Communicated effectively with patients, families, and team members in high-pressure situations.
  • Participated in ongoing training and education to stay current with medical advancements and best practices.
  • Demonstrated professionalism, compassion, and empathy in all interactions with patients and colleagues.

Education

MASTER'S OF SCIENCE - Criminal Justice

Virginia Commonwealth University
Richmond, VA
05-2026

BACHELOR'S OF SCIENCE - Criminal Justice

Old Dominion University
Norfolk, VA
05.2024

HIGH SCHOOL DIPLOMA - undefined

Clover Hill High School
Midlothian, VA
06.2006

Skills

  • Experience Operating and Using: SPSS, Epic, Epic Hyperspace, Cerner, Athena, Artiva, Host, Invisions, Microsoft Office Suite, LinX, Cardinal, VCheck, OpenFox, Virginia (and all other states) Court Records System, LEEP, Criminal Justice Information Services Law Enforcement Enterprise Portal, CJIS Launch Pad, LEAMS, NDEX
  • Research Analysis
  • Investigative Research
  • Data Analysis
  • Policy Analysis
  • Organization
  • Critical Thinking
  • Problem-Solving
  • Attention to Detail
  • Customer Service

Certification

ScrumAlliance - Certified Scrum Master

LANGUAGES

English | Native
Native or Bilingual

Timeline

Administrative Procedures Specialist III

Virginia State Police, CJIS, Firearms Transaction Center
06.2025 - Current

CLINICAL APPEALS SPECIALIST

Universal Health Services, Inc. (UHS)
09.2023 - 09.2024

CLINICAL APPEALS ANALYST

Parallon Business Performance Group (HCA)
04.2015 - 04.2020

EMERGENCY MEDICAL TECHNICIAN

Sentara
04.2012 - 09.2014

BACHELOR'S OF SCIENCE - Criminal Justice

Old Dominion University

HIGH SCHOOL DIPLOMA - undefined

Clover Hill High School

MASTER'S OF SCIENCE - Criminal Justice

Virginia Commonwealth University

Awards

  • Dean's List
  • President's List