Overview
Work History
Education
Skills
Timeline
Generic

Katyra Ellis

Villa Rica,Ga

Overview

8
8
years of professional experience

Work History

Driver Support Representative

Werner Enterprise
04.2023 - Current
  • Serve as the primary contact and owner of all drivers as they navigate through the terminal visit
  • Certified in BAT Training
  • Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers
  • Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal
  • Educate drivers about the equipment and how to properly operate and maintain this equipment
  • Proactively reach out to drivers to confirm that their expectations are being met and offer assistance if needed
  • Update all driver material/information as needed
  • Document all interaction with drivers, including issues and resolution, throughout the welcome experience
  • Cover I-9 duties as well as Simulation training when needed

Contract Tracer/Registration admin

Duval County Health Department/FEMA
02.2020 - 07.2023
  • Focused on activities involving people who may have been exposed to the virus, through close contact with a person diagnosed with COVID-19
  • Swabbing experience, both PCR & Rapid on cruise ships
  • Trained on Accula, Lumira, & Bionix
  • Tested lab samples
  • Input vaccination consents into the computer as well as upload them to Florida Shots
  • Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationships
  • Strong time management skills (organization, prioritization, multitasking)
  • Ability to work independently and as part of a multidisciplinary team
  • Proficiency with use of computers (desktop, laptop, tablet)
  • Proficiency with MS Office 365 (i.e., Outlook, Word)
  • Proficiency with use of mobile devices (smartphones, mobile apps)
  • Managed a group of 15 and reported daily to my supervisor
  • Ability to use discretion, maintain confidentiality and ethical conduct

Resident Care Partner

Hunters Crossing Place Assisted Living
06.2017 - 06.2018
  • Provide quality resident care as indicated on the care plan
  • Promote residents' independence
  • Provide aid with housekeeping and laundry
  • Medication administration depending on state regulations
  • Participate in community's Life Enrichment Activities, events and outings, while encouraging residents to attend
  • Additional duties as assigned
  • Possess good interpersonal communication skills
  • Ability to work harmoniously with other employees and develop/maintain good employee relations and employee morale
  • Exhibit good time management and organizational skills
  • Engage others in fun and creative activities
  • Strive for excellence in all aspects of the job
  • Work with integrity in all interactions
  • Demonstrate humility

Recovery Specialist

Meridian Behavioral Healthcare
02.2017 - 06.2018
  • Monitor, educate and assist residents in performance of activities of daily living in accordance with goals and problem area identified on individualized treatment plan
  • Maintain client and program records in accordance with applicable standards and regulations
  • Interact with clients in a confidential, therapeutic, and responsible manner maintaining a high level of ethical conduct
  • Carry out responsibilities pertaining to the efficient and therapeutic operation of the facility, including all events, activities and outings, utilizing safety management, emergency procedures and non-violent crisis intervention
  • Participate in continuing education activities, remaining knowledgeable in areas related to the focus of the residential program
  • Attend meetings as appropriate and meet regularly with supervisor and peers to exchange pertinent information and to receive supervision

Education

Associate degree - Criminal Justice

Everest University
Jacksonville, FL
01.2012

Skills

  • General Office Skills
  • Professional Presentations
  • Scheduling
  • Computer Experienced and Knowledge
  • Customer Service Focus
  • Data Entry Skills
  • Excellent Listening skills
  • Phone Skills
  • Building Relationships
  • Problem Solving
  • Multi-tasking
  • Operate multiple computer screen
  • Answer multiple calls on different phone lines
  • Responsible
  • Strong work ethic and integrity
  • Work well with team members
  • Reading comprehension
  • Instructing
  • Coordination
  • Time management
  • Attention to detail
  • Dependability
  • Cooperation
  • Self-control
  • Stress tolerance
  • Creative problem solver
  • Social orientation people skills
  • Great time management skills
  • Take initiative
  • Enthusiastic
  • Fast learner
  • Positive attitude

Timeline

Driver Support Representative

Werner Enterprise
04.2023 - Current

Contract Tracer/Registration admin

Duval County Health Department/FEMA
02.2020 - 07.2023

Resident Care Partner

Hunters Crossing Place Assisted Living
06.2017 - 06.2018

Recovery Specialist

Meridian Behavioral Healthcare
02.2017 - 06.2018

Associate degree - Criminal Justice

Everest University

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Katyra Ellis