Katzumy Berru San Martin

- Take call from potential clients and collect information.

- Make manual payments on clients behalf it can be regarding home or auto.

- Make calls in behalf of the clients for clarification such as billing questions, non renewals, etc.

- Completing files for new clients as well as updating current clients files.

- Worked effectively in fast-paced environments.

- Getting all the appropriate documents for clients to sign through docusign.

- Translating to clients that are unable to speak english by speaking spanish.

-Assisted with day-to-day operations, working efficiently and productively with all team members.

-Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations

-Communicated with kitchen staff to determine availability of specials, wait times for food and special needs

-Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service

-Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

-Took orders at front counter and collected payments, maintaining high levels of accuracy and customer satisfaction

-Handled end of day financial reporting with exceptional accuracy, verifying over the worth of daily sales

-Managed high volume of customers during peak hours, maintaining prompt and efficient service.