Kauana Farias
Newark,NJ
Summary
Always organized and paying attention to details, very communicative and easy-going when dealing with the public, aiming to offer the best service and treatment possible.
Overview
5
5
years of professional experience
Work History
Bartender
Sabor Unido
09.2023 - 01.2024
Bartender
Sagres Restaurant
08.2023 - 09.2023
Bartender
Pensão Bar
12.2022 - 03.2023
Bartender
IPo Bar
08.2022 - 11.2022
- Increased customer satisfaction by providing effective service and crafting high-quality cocktails.
- Reduced wait times for drinks by managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Restaurant Manager
Nou Restaurante
05.2019 - 08.2022
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Server
Nou Restaurante
11.2018 - 05.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Professor Antonio Alves Cruz
São Paulo, SP12.2017
Skills
- Good communication
- Fast and interested learner
- Effective at solving problems
- Highly reliable
- Fluency in English, Portuguese and Spanish
- Cleanliness and hygiene
Timeline
Bartender
Sabor Unido
09.2023 - 01.2024
Bartender
Sagres Restaurant
08.2023 - 09.2023
Bartender
Pensão Bar
12.2022 - 03.2023
Bartender
IPo Bar
08.2022 - 11.2022
Restaurant Manager
Nou Restaurante
05.2019 - 08.2022
Server
Nou Restaurante
11.2018 - 05.2019
High School Diploma -
Professor Antonio Alves Cruz
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