Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skils.
Provided a welcoming nd positive workout environment for customers. Greeted members and responded to customer inquiries, request, and issues in a timely, personable and efficient manner to resolve customer concerns. Handled credit card, cash, and check transactions and also inform customers about payment methods. Communicated with fellow associated and superiors and having a positive attitude as well as an understanding of emergency situations.
Greeted and assisted visitors, ensuring a welcoming atmosphere at the front desk. Managed incoming calls and efficiently directed inquiries to appropriate departments. Maintained accurate appointment schedules for staff and clients, enhancing overall time management. Handled front office files and records, assisted with data entry and document management, and managed insurance documentation for residents. Oversaw RFMS accounts, petty cash, and check processing.