Ka'uanoeokalani Stribling
Renton
Summary
Customer-focused and highly organized automotive service professional with hands-on training in automotive technology and real-world experience in customer-facing roles. Currently serving as a Service Loyalty Coordinator at Audi South Orlando, where I support customer retention, satisfaction, and internal service team operations. Proven ability to handle high-volume environments, resolve issues efficiently, and deliver exceptional guest experiences. Eager to transition into a full-time Service Advisor role to further utilize my technical background and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Loyalty Coordinator
Audi South Orlando
Orlando
10.2024 - Current
- Facilitate smooth and personalized service experiences by assisting returning customers with appointment scheduling, service updates, and follow-up communications
- Support the service department by maintaining detailed customer records, loyalty program outreach, and satisfaction follow-ups
- Collaborate closely with Service Advisors and technicians to ensure seamless handoffs and transparent communication with clients
- Proactively engage customers to promote loyalty incentives, future service needs, and dealership offers, contributing to customer retention and revenue growth
- Maintain accuracy and efficiency while managing multiple administrative tasks in a fast-paced dealership environment
Server
Buffalo Wild Wings
Orlando
04.2023 - 10.2024
- Relocated to Orlando and successfully transitioned to a new location while continuing to perform the same responsibilities and maintain consistent performance.
Server
Buffalo Wild Wings
Federal Way
07.2022 - 04.2023
- Delivered consistently high levels of guest satisfaction in a high-traffic restaurant setting, managing multiple tables, large parties, and complex orders
- Effectively balanced speed, accuracy, and customer engagement in a high-pressure environment
- Worked closely with kitchen and front-of-house teams to streamline communication and ensure seamless service delivery
- Trained in conflict resolution, upselling, and team coordination, fostering a culture of collaboration and customer loyalty
- Recognized for strong work ethic, dependability, and ability to thrive during peak hours
Education
Associates - Auto Mechanics
Universal Technical Institute
Orlando, FL10-2024
High School Diploma -
Keaau High School
Kea‘au, HI05-2022
Skills
- Automotive Service Communication
- Customer Relationship Management (CRM)
- Dealership Systems & Scheduling Tools
- High-Volume Multitasking
- Team Collaboration & Interpersonal Communication
- Conflict Resolution & Customer Retention
- Detail-Oriented Administrative Support
- Adaptability in Fast-Paced Environments
Preferred Name
- Koko Stribling
Certification
- Certified Automotive Technician trained at Universal Technical Institute, with hands-on experience in diagnostics, maintenance, and repair.
Timeline
Service Loyalty Coordinator
Audi South Orlando
10.2024 - Current
Server
Buffalo Wild Wings
04.2023 - 10.2024
Server
Buffalo Wild Wings
07.2022 - 04.2023
Associates - Auto Mechanics
Universal Technical Institute
High School Diploma -
Keaau High School
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