Kaula Boemanns
Villa Rica,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Benton-Georgia, LLC
07.2013 - Current
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Filed paperwork and organized computer-based information.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Organized new employee orientation schedules for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Helped employees register for benefits programs using online portals.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Analyzed information gathered by investigation and report findings and recommendations.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
Togo Specailist & Lead Alley Manager
O'Charleys
07.2007 - 08.2013
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Provided support to other team members when needed.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Inspected dishes and utensils for cleanliness.
Education
Designated Employer Representative
National Drug & Alcohol Council
Workers Compensation
Georgia Board Of Workers Compensation
Atlanta, GA12.2023
No Degree - Certified Nursing Assistant, Business
West Georgia Technical College
Douglasville05.2012
Skills
- Data Entry
- Mail Handling
- Letter Preparation
- Filing
- Database Management
- Meeting Planning
- Clerical Support
- Calendar Management
- Expense Reporting
- Appointment Scheduling
- Information Security
- Office Administration
- Spreadsheet Management
- Deadline-Oriented
- Multi-Line Telephone Systems
- Payroll and Budgeting
- Medical Terminology
- Meeting Arrangements
- Critical Thinking
- Dedicated Team Player
- Microsoft Office Suite
- Scheduling
- Travel Coordination
- Presentation Design
- Quality Assurance
- Team Bonding
- Computer Skills
- Microsoft PowerPoint
- Administrative Support
- Tech-Savvy
- Employee Timesheet Processing
- Filing and Data Archiving
- Social Media Knowledge
- Conference Planning
- Microsoft Outlook
- Compensation and Benefits
- Microsoft Excel
- Mail Distribution
- Data Management
- Training and Coaching
- Human Resource Laws
- Professional and Mature
Timeline
Administrative Assistant
Benton-Georgia, LLC
07.2013 - Current
Togo Specailist & Lead Alley Manager
O'Charleys
07.2007 - 08.2013
Designated Employer Representative
National Drug & Alcohol Council
Workers Compensation
Georgia Board Of Workers Compensation
No Degree - Certified Nursing Assistant, Business
West Georgia Technical College
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