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Kaung Ko
Fremont,CA
Work Preference
Summary
Information Technology professional blending hands-on experience in network administration and physical layer infrastructure with a strong background in business operations. Adept at troubleshooting complex network incidents across the OSI model from structured cabling and fiber connectivity to configuring routing systems, switching, and VLANs. Combines technical acumen with entrepreneurial problem-solving to optimize deployment workflows, coordinate cross-functional projects, and ensure the reliability of scalable network environments.
Overview
4
4
Certification
5
5
years of professional experience
Work History
Fabrication lab assistant
Skyline College
San Bruno, CA
02.2025 - Current
- Operate and maintain 3D printers (FDM), laser cutters, and CNC mills; enforce safety protocols and equipment best practices.
- Provide front-line technical support for CAD preparation and slicing; troubleshoot file issues and print failures to ensure high-quality output.
- Calibrate, repair hardware, and update firmware; maintain asset logs to minimize downtime in a high-traffic lab.
Sushi Franchise Owner
Sprout Farmers Market
Sacramento
01.2023 - 01.2024
- Directed daily operations, including team management, inventory, and customer relations, maintaining high product quality and satisfaction.
- Implemented operational efficiencies that increased profit margins by 15%.
- Ensured compliance with food safety and health regulations, fostering a collaborative and efficient work environment.
Tech Support Specialist
Express Property Management
01.2019 - 01.2023
- Provided technical support for tenant screening software, property management software, and VA management software.
- Responsible for fixing computers and network issues to ensure efficient operation of company systems.
- Collaborated with team members to solve technical issues and maintain the functionality of IT infrastructure.
Crypto Mining Specialists
Independent Project
01.2021 - 09.2022
- Designed and optimized an 80-GPU cluster ETH mining operation using HiveOS, demonstrating advanced system management skills in a Linux-based environment.
- Configured hardware and software for maximum uptime, managing system performance effectively.
IT & Cybersecurity Support Specialist
GTB Global Treasure Bank Myanmar
01.2013 - 01.2018
- Managed network and system operations, including configuring and troubleshooting site-to-site VPN using IPsec for over 160 branches.
- Ensured secure and reliable connectivity across the network, supported troubleshooting efforts, and maintained system integrity and security.
- Performed vulnerability assessments and contributed to risk management initiatives, enhancing security postures.
Education
Google Cybersecurity Professional Certificate -
Google
San FranciscoBachelor's Degree - Network Engineering
Skyline College
San Bruno, CASkills
- Crypto Mining: Design and management of ETH mining operations, HiveOS (Linux-based mining OS)
- Cybersecurity Knowledge: NIST Cybersecurity Framework (CSF), CIA Triad, Incident Response, Security Policies
- Networking & VPN: Site-to-site VPN setup using IPsec, troubleshooting across 160 branches
- Technical Skills: Linux Command Line, SIEM tools, packet analysis, basic Python, and SQL
- Soft Skills: Detail-oriented, collaborative, strong written and verbal communication, problem-solving
- Custom 3D Design & Voronoi Modeling, Printer Troubleshooting (Bambu Lab, Snapmaker), E-commerce Management
Accomplishments
- Large-Scale Network Administration: Configured and maintained secure site-to-site IPsec VPN connectivity for GTB Global Treasure Bank in Myanmar, supporting over 160 branches and ensuring data integrity across a distributed wide-area network (WAN).
- Top-Tier Technical Aptitude: Achieved the Network Associate (NA) certification in Myanmar with distinction, ranking in the top 3% of examinees (one of only 10 successful candidates out of a cohort of 300).
- Infrastructure Design & Linux Administration: Engineered and optimized a high-performance 80-GPU computing cluster using HiveOS (Linux), demonstrating advanced skills in thermal management, power efficiency, and maintaining 24/7 system stability.
- Operational Leadership: Implemented process improvements in a retail management role that resulted in a 15% increase in profit margins, proving the ability to optimize resources and lead teams effectively.
- Hardware Operations & Entrepreneurship: Founded and managed an independent 3D printing LLC, integrating custom 3D design with the continuous operation, physical calibration, and hardware troubleshooting of complex printing systems (Bambu Lab, Snapmaker) to scale retail production.
- Physical Infrastructure & Technical Support: Maintained and troubleshot digital fabrication hardware within a FAB lab environment, executing preventative maintenance, optimizing equipment workflows, and providing hands-on technical guidance to facility users.
Affiliations
- Member / Lab Technician, Skyline College FAB Lab Community
- Active Participant, Information Technology Academic Cohort, Skyline College
- Registered Business Owner, Alameda County & San Francisco Small Business Vendor Networks (via Makerbin3D)
- Member, Phi Theta Kappa (PTK) Honor Society – Recognized for academic excellence in Information Technology
Certification
- Certified Ethical Hacker (CEH) AUG 2014 – AUG 2017 2014 (renewal in progress)
- CompTIA Security+ Certification In progress
- Network Associate (NA) Certification - Myanmar One of 10 to pass out of 300 candidates
Languages
English
Full Professional
Burmese
Native or Bilingual
Interests
- Supporting STEM education initiatives and mentorship programs
- Video Gaming
- Designing and Printing 3D Models
- Artificial Intelligence (AI) and Machine Learning
- Digital Art and Animation
- 3D Printing
- Drone Piloting
- Coding and Programming
- Design and Build Websites
- Blockchain Technology and Cryptocurrency
- Robotics
- Graphic Design
- Crafting and DIY Projects
Timeline
Fabrication lab assistant
Skyline College
02.2025 - Current
Sushi Franchise Owner
Sprout Farmers Market
01.2023 - 01.2024
Crypto Mining Specialists
Independent Project
01.2021 - 09.2022
Tech Support Specialist
Express Property Management
01.2019 - 01.2023
IT & Cybersecurity Support Specialist
GTB Global Treasure Bank Myanmar
01.2013 - 01.2018
Google Cybersecurity Professional Certificate -
Google
Bachelor's Degree - Network Engineering
Skyline College