Kauser Zeba
TX
Summary
Experienced administrative professional with a strong background in managing operations in both educational and real estate environments. Skilled in office management, client relations, document management, and compliance. Adept at supporting teams, streamlining processes, and ensuring smooth daily operations. Proven ability to coordinate complex tasks, manage financials, and deliver exceptional service in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Administrative Manager
Malaika Boys Town High School
08.2019 - 06.2022
- Overseeing daily school operations and ensuring that administrative processes run smoothly.
- Developing and implementing policies and procedures to improve school efficiency.
- Supervising administrative staff, including receptionists, clerks, and other support staff.
- Managing staff schedules, leave requests, and performance evaluations.
- Overseeing student enrollment, registration, and records management.
- Coordinating communication efforts, including newsletters, announcements, and meetings.
- Managing the school’s information systems, including student databases and communication platforms.
- Preparing and submitting required reports to educational authorities and other stakeholders.
- Organizing and managing school events, such as open houses, parent-teacher conferences, and graduation ceremonies.
- Participating in the development of the school’s strategic goals and initiatives.
Office Administrator
Wonderland Real Estate
03.2010 - 08.2018
- Overseeing the day-to-day operations of the office, ensuring it runs smoothly.
- Acting as the first point of contact for clients, responding to inquiries, and providing information about properties.
- Scheduling property viewings and meetings between clients and agents.
- Handling and organizing all real estate-related documents, including contracts, property deeds, and leasing agreements.
- Assisting in the preparation and execution of legal documents and contracts.
- Assisting in the management of rental properties, including lease renewals, rent collection, and tenant communications.
- Managing the company’s CRM (Customer Relationship Management) system and ensuring that client data is up-to-date.
- Addressing and resolving any client or tenant complaints in a timely and professional manner.
Education
Master of Business Administration - Finance
Osmania University
Hyderabad, India 08.2000
Bachelors - Commerce
Osmania University
Hyderabad, India 05.1998
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Office Operations Management
- Strategic Planning and Implementation
- Client Relations and Customer Service
- Written and Verbal Communication
- Staff Supervision and Training
- Property Management Support
- Performance Evaluation
- Event Planning and Execution
- Microsoft Office Suite (Word, Excel, PowerPoint)
Languages
English
Professional Working
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Administrative Manager
Malaika Boys Town High School
08.2019 - 06.2022
Office Administrator
Wonderland Real Estate
03.2010 - 08.2018
Master of Business Administration - Finance
Osmania University
Bachelors - Commerce
Osmania University
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