Recent college graduate with a BA in Human Capital and Society, minor in Organizational Leadership. Demonstrated expertise in client experience, data analysis, and risk management. Proven ability to enhance processes, ensure compliance, and manage multiple projects. Seeking to leverage skills in a dynamic environment focused on attention to detail and process excellence.
Overview
3
3
years of professional experience
Work History
Senior Underwriter In Training
United Wholesale Mortgage
Pontiac, USA
06.2024 - Current
Maintained a 0% post-defect rate. Demonstrated exceptional attention to detail and accuracy, preventing potential losses, and ensuring high-quality loan processing.
Detected and mitigated fraud risks: Identified and addressed potential fraud in loan applications, safeguarding the company from potential financial losses exceeding $500,000.
Improved client satisfaction by 15%: Regularly communicated with clients, providing timely updates, and ensuring a seamless loan approval process, increasing client retention and referrals.
Managed 14+ loan pipelines concurrently. Efficiently handled multiple client pipelines, contributing to a 20% increase in processing efficiency, and reducing turnaround time by 2 days.
Reduced loan processing time by 25%: Streamlined processes and enhanced multitasking abilities, delivering accurate results while handling a high volume of loans and client interactions.
Supervised and mentored a team of three new hires, guiding them through a three-month training program, and ensuring a 100% success rate in their transition to full underwriting roles.
Reviewed and approved over 200 underwriting decisions during the onboarding period, identifying and resolving errors to maintain a 98% accuracy rate in team outputs.
Human Resource Intern
McLaren Macomb
Clinton Township, USA
03.2024 - 04.2024
Spearheaded the new employee orientation program, facilitating sessions introducing hospital culture, policies, and procedures to incoming staff.
Collaborated with recruiters to address challenges, such as market shortages in critical job roles, actively participating in recruitment strategies and solutions.
Ensured strict compliance with regulations and internal policies, maintaining accurate and up-to-date employee files using HRIS (PeopleSoft) for efficient record keeping.
Compensation Analyst
Lineage Logistics
Novi, USA
05.2022 - 08.2022
Analyzed data to compile reports, using MS Excel, for Diversity, Equity, and Inclusion (DEI) strategy
Transferred HR data from Excel into Workday, meticulously ensuring quality and accuracy throughout the process.
Reviewed and analyzed job descriptions to determine appropriate salary grades and pay ranges.
Education
Bachelor Of Arts - Human Capital and Society, Organization Leadership