Kaushik Reddy Konda
Seattle,WA
Summary
5+ years of experience in enterprise networking, cloud solutions, and security operations. Skilled in managing networks, automating with Terraform, and working with firewalls, VPNs, and security solutions from Palo Alto, Cisco, and Juniper.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Network Cloud Engineer
LTI Mindtree(Microsoft)
02.2024 - Current
- Managed enterprise customer networks by applying Internet Protocol and Network Design principles to ensure stability and performance.
- Automated network deployments using ARM templates and terraform, cutting configuration time by 50% and minimizing manual errors.
- Provided Tier-3 troubleshooting for complex networking issues, collaborating with teams to reduce incident resolution time by 90% through root cause analysis and proactive solutions.
- Worked with cross-functional teams to integrate Azure networking solutions with third-party applications, boosting overall system efficiency by 40%.
- Deployed firewalls, VPNs, and security solutions in Azure, partnering with vendors like Palo Alto, Cisco, Fortinet, and VMware to enhance security and optimize performance.
- Delivered high-quality technical support and tailored solutions, improving customer satisfaction and service delivery by 30%.
- Created detailed network architecture documentation and led knowledge-sharing sessions, training 10+ engineers in Azure networking best practices.
- Proactively identified and implemented process improvements, incorporating customer feedback to drive continuous innovation and efficiency gains.
Senior Network Security Specialist
HCL
12.2018 - 12.2022
- Worked as a Senior Network Specialist for Client VOLVO.
- Performed OS upgrades on Pulse Secure boxes, GlobalProtect VPN, Cisco ISE, Palo Alto, and Cisco ASA to address reported vulnerabilities. Additionally, renewed expiring certificates for Pulse Secure, Cisco, and Palo Alto devices.
- Managed 15+ ServiceNow support tickets daily and meet the customer satisfactory.
- Strong understanding of firewall technologies, including security policy rule creation and modification on Palo Alto, Cisco, and Juniper. Successfully resolved VPN connectivity issues by troubleshooting firewall rules, adjusting security policies, and ensuring proper tunnel configurations.
- Performed threat analysis in a 24/7 environment, mitigating and managing risks to the company.
- On-call assistance for important customer-impacting issues and their effective mitigation. Capable of working with datacenters site technicians for any troubleshooting issues reported.
- Carried out in-depth evaluations of network equipment, finding and recording vulnerabilities via careful examination and testing protocols.
- Working with Vendor TAC to identify the root cause of any Anticipated network or application-related issues that have adversely affect the production.
- Mentored and trained 7+ new engineers, enhancing team efficiency
Process Associate
Genpact
11.2017 - 07.2018
- Worked as a Process Associate for GOOGLE client.
- My roles and responsibilities were to recover the gmail accounts for the end user.
- Managed 45+ support tickets daily and got good feedback from the customers.
Education
Master of Science - Information Systems
University of Utah, David Eccles School of Business
12.2023
Bachelor of Science - Computer Science and Engineering
GITAM University
06.2017
Skills
- Cloud Technologies: Microsoft Azure, AWS
- Networking Protocols: OSPF, BGP, IPSEC, WAN, VLAN, ARP, QoS, TCP/IP, UDP, SSL, DNS, DHCP, TFTP, FTP
- Firewalls: Palo-Alto, Cisco ASA, Juniper
- VPN: Cisco ISE, Pulse Secure, Global Protect
- Operating Systems: Linux, Ubuntu, Windows Servers 2016,2019,2022
- Tools: Wireshark, Putty, Q-Rader, ONE DB, SharePoint, MS Visio, Service now, Solar wind, Netcool, Azure Support Center
- Azure Cloud Networking Products: Virtual Network, Ip Services, Express Route, Azure VPN, Network Virtual Appliance, Virtual WAN(WWAN), Route Server, DDoS protection, Network Watcher , Azure Firewall and Load Balancer
Certification
CCNA
Timeline
Senior Network Cloud Engineer
LTI Mindtree(Microsoft)
02.2024 - Current
Senior Network Security Specialist
HCL
12.2018 - 12.2022
Process Associate
Genpact
11.2017 - 07.2018
Bachelor of Science - Computer Science and Engineering
GITAM University
Master of Science - Information Systems
University of Utah, David Eccles School of Business
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