Kautouya Dixon

Company Overview: Child and Family Services

• Develop and coordinate all internal and external trainings
• Maintain clear, concise, productive, and consistent communication with stakeholders
• Provide tech support needed for trainings
• Research any information necessary for departmental needs
• Conduct & coordinate Mental Health First Aid trainings, ensured grant standards were met
• Create and manage and all digital media requested
• Data entry and reporting
• Calendar preparation and scheduling
• Create and submit proposals for services
• Manage marketing campaigns and public relationships
• Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
• Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
• Collaborated with department managers to design customized training plans aligned with organizational goals.
• Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
• Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.

• Maintain clear, productive, and consistent communication with clients
• Complete all designs quickly and to client specification
• Create and submit proposals for services
• Manage multi-person promo team
• Manage marketing campaigns and public relations
• Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
• Developed graphics and visual content for social media campaigns.
• Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
• Created original artwork for range of print, web and video projects.
• Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

• Developed new entrepreneurship pathway to advance students' overall learning experience
• Created and managed fiscal year pathway budget
• Observed classroom management and provided professional development feedback
• Created project-based learning lesson plans that adhered to state standards
• Instructed 120 high school students via in-person classroom and virtually
• Collaborated with grade level and job alike teams to ensure quality instruction
• Built relationships with community partners and businesses
• Delivered high-quality classroom instruction using various teaching methods tailored to individual learning styles.

• daDeveloped operations and branding
• Performed wide variety of complex and responsible duties to relieve administrator of administrative detail
• Acquired, managed, and distributed all purchases
• Accounting of fiscal year budget, expenditures, allowances, and account transfers
• Planned events, arranged all travel plans, oversaw school activities, and assured smooth and efficient daily operations
• Public relations and communications services
• Onboarded, trained, and evaluated personnel
• Maintained clean, organized, and professional office environment to support maximum productivity.
• Supported positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
• Assisted in recruiting top talent by conducting interviews, reviewing resumes, and making hiring recommendations to upper management based on candidate qualifications.
• Upheld strict confidentiality standards when handling sensitive information or documentation.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed/evaluated current office procedures, identified areas for improvement, and implemented necessary changes to optimize workflow efficiency.
• Resolved issues through active listening and open-ended questioning, escalating major problems to admin.
• Updated reports, managed accounts, and generated reports for database.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Optimized organizational systems for payment collections, deposits, and recordkeeping.

• Provided information and responded to inquiries via e-mail, telephone, in-person, and by making group presentations
• Audited, maintained, updated, and corrected databases and confidential student records
• Stayed abreast of current rules, regulations, and practices set by Santa Monica College
• Researched, prepared, proofread, edited, and delivered STEM newsletters, and other promotional materials and correspondence
• Planned, coordinated, and implemented special events, including scheduling, securing venues, negotiating, and contracting guest speakers, securing the catering, decor, and entertainment, preparing press releases, and securing and setting up any media equipment

• Assisted in the provision of on-going employment, educational and recreational activities
• Supplied computer-based training, job preparedness, enriched recreational opportunities for children, youth, and adult programs
• Provided weekly, monthly, and quarterly progress reports, including database reports, regular attendance, and progress
• Established and maintained good tenant relations
• Reviewed files, records and other documents to obtain information to respond to requests.
• Compiled and analyzed data to produce reports.
• Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Managed multiple priorities effectively by utilizing strong organizational skills and regularly updating task lists to ensure deadlines were met.
• Contributed to the overall success of the organization by providing general administrative support when needed, such as filing or photocopying documents.

• Developed and maintained a written plan for effective delivery of the College Bound program to youth, parents, and school officials
• Provided direct services and resources through curriculum, academic testing, individual planning, preventive, and responsive services
• Implemented developmentally appropriate group activities and workshops to meet members needs and academic goals
• Collected, interpreted, and utilized student data
• Provided counseling and guidance through the development of personal, social, academic, and career planning
• Case management and follow-up services
• Collaborated with school counselors, community partners and stakeholders
• Managed cases effectively, providing immediate assistance and coordinating follow-up support as needed.
• Advocated for clients' needs at all levels of the organization, promoting positive change in service delivery models.
• Provided leadership, guidance and support to staff members.
• Improved case documentation accuracy by implementing efficient record-keeping systems and procedures.