KAVAHNTI CLARK
Windsor Mill,MD
Summary
Seasoned Business Analyst with extensive experience in Stakeholder engagement, business process modeling and business strategy development. Proficient in utilizing analytical tools such as Power BI, Excel, SQL and Tableau to derive actionable insights and support decision making processes. Adept at collaborating with cross functional teams to identify business needs and improve overall efficiency. Eager to contribute to a dynamic team and support strategic initiatives in a fast paced business environment.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Management Program Analyst
Department of Commerce
2 2024 - Current
- Identify procedural problems in program operations using quantitative or qualitative methods; conduct studies on operating programs and analyze findings
- Assist with software implementation of new IT systems
- Coordinate onboarding/exit of contract personnel ensuring individuals are given process information
- Run financial reports as requested in NIST CBS Financial System
- Developing & managing program budgets and allocations
- Providing status of program financial condition by collecting, analyzing & reporting financial data
- Coordinate receipt of PIV/ Security approval packages
- Monitoring and communicating project plans and deliverables to stakeholders
- Serve as primary COR (Contracting Officer Representative) for assigned contracts w/ supporting, management, & developing contract requirements
- Coordinate w/appropriate staff to develop all required documents such as Performance Work Statements, Independent Government Cost Estimates and market research
- Ensure 100% accuracy of all invoices prior to acceptance
- Consistently oversees and monitor contractors performance and report to contracting officer and/or contract specialist on any delays, discrepancies or concerns observed
- Assist with budget solvency by monitoring contract executions rates & identifying obligations or extension amounts prior to contracting cutoffs in order to recoup unused funds for re-obligation within the fiscal year
- Properly manages timelines of contracts to ensure no laps in service
- Hold contractors accountable for all performance standards written in Standard Operating Procedures (SOPs)
- Works on quarterly review of undelivered orders and arranges assignment of transaction to the various DAS areas in Industry & Analysis
- Act as a Budget officer to approve various purchases including Overseas Funds
- Approve various contracts including Logistics, Information Technology etc.
- Conduct detailed analyses of complex functions and work processes of broad administrative or technical programs and makes recommendations for improvement in effectiveness and efficiency of work operations
- Create PIVOT tables to track project expenditures
- Assign agency funds to multiple project codes
- Consolidate funds into accounts for future fiscal year projects
- Communicate with stakeholders regarding contract updates and modifications
- Track all purchases within multiple business units within logistics
- Collaborate with cross functional teams and gather requirements for business needs
- Creating and modifying Standard Operating procedures
- Monitor various multi-year contracts
- Track agency budget requests
- Submit monthly financial analysis reports to procurement
- Process SF-1 documents for purchase approvals
- Make recommendations in reports, study proposed legislation and/or regulations for impact on programs; research current or new management practices for application to programs or operations, that result in process improvements
- Interact with internal and external stakeholders within Office of Industry and Analysis' business unit, and with external stakeholders, (i.e., International Trade Administration bureau, Department of Commerce, and other Federal Agencies)
- Assist with collecting and assembling information for the supervisor or obtained by contacting officials throughout the various offices and bureaus of the Department and from other entities within and outside the Government
- Reviews reports and studies to ensure that user requirements are met, and appropriate rules and regulations are utilized
- Assists in the development of directives and the design, development, documentation, and implementation of various reporting systems.
- Enhanced decision-making capabilities with thorough research, data analysis, and presentation of findings to stakeholders.
- Evaluated current processes to develop improvement plans.
- Served as a subject matter expert on management analysis principles, providing valuable counsel to stakeholders during critical business planning sessions.
- Facilitated workshops and training sessions to enhance employees'' understanding of new methodologies and techniques in management analysis.
- Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
- Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.
- Conducted gap analyses to pinpoint areas of weakness within the organization and develop targeted solutions for growth.
- Optimized project management practices by conducting comprehensive assessments of project plans and timelines, ensuring timely completion of deliverables without compromising quality standards or exceeding budgets.
- Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.
- Contributed significantly to the development of long-term strategies by working closely with executive leadership on risk assessment, market research, competitor analysis, industry trends evaluation.
- Assisted in change management initiatives, ensuring a smooth transition during organizational restructuring efforts.
- Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
- Evaluated existing systems and processes, identifying inefficiencies and recommending modifications for optimal performance.
- Championed the integration of data-driven decision-making processes throughout the organization, resulting in a more informed and agile approach to management.
- Streamlined communication channels between departments by implementing efficient reporting structures that facilitated collaboration among teams.
- Leveraged data-driven insights to optimize resource utilization, leading to increased profitability across various departments within the company.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased productivity.
- Reduced costs for the organization by identifying areas of improvement and recommending cost-saving measures.
- Spearheaded the implementation of innovative tools and technologies designed to improve workflow efficiency throughout the organization.
- Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.
- Gathered, documented, and modeled data to assess business trends.
- Produced detailed and relevant reports for use in making business decisions.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Created and optimized records management strategies to coordinate and protect information.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Reviewed contract plans and project specifics for thorough understanding.
- Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
- Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
- Tracked resolution status on critical contracts and issues for program management staff.
- Facilitated cost savings analysis by tracking and creating database of phone data usage.
- Conducted vulnerability assessments on bimonthly basis and produced countermeasures when issues arose.
- Collaborated with cross-functional teams to develop comprehensive contract strategies that met business objectives.
- Validated results and performed quality assurance to assess accuracy of data.
- Proactively identified risks to program goals, developing mitigation strategies to address potential issues effectively.
Financial Data Analyst
Department of Health & Human Services
05.2023 - 02.2024
- Applying various qualitative and quantitative methods for the analysis and evaluation of internal, organizational administrative operations to determine their efficiency and effectiveness
- Ensures financial accountability by adhering to appropriate policies and procedures when exercising all fiduciary responsibilities such as processing of awards for payment, stop payment, modifications, de-obligations, terminations, and contract voids/rescinds
- Apply knowledge of the principles, methods, and processes used to conduct a systematic and objective inquiry; including study design, collection, analysis, and interpretation of data; and the reporting of results
- Prepare P&L statements for management
- Support the financial planning and forecasting processes
- Attend various meetings with management to discuss business financial requirements
- Updating stakeholders on businesses processes
- Process invoices and handle invoice payment discrepancies
- Monitor large portfolio datasets
- Perform ad-hoc analysis
- Work with large datasets, workbooks and spreadsheets to manipulate and manage program level information using macros, queries, scripts, etc
- Approve grant selections for new participants in NHSC program
- Complete interim audit of financial portfolio
- Compiling data and preparing administrative status reports
- Reviewing internal processes and procedures, making recommendations for improvements to promote efficiency and cost savings
- Extract Oracle E-Business Suite Data to generate various financial reports and ensuring data quality
- Conducts research and solves organizational inefficiencies to increase the effectiveness of the organization
- Prepare presentations on financial data findings for Financial Team
- Apply Knowledge of planning, coordination, and execution of business functions, resource allocation, and production
- Generate financial reports for budget forecasting, student stipends, etc
- Assist in the development of directives and the design, development, documentation and implementation of various reporting systems
- Ensures integrity of the financial data entered in the UFMS/BMISS system of record and supporting documentation
- Process Obligations and De-Obligations of funds for various accounts.
Business Analyst/Project Management Analyst
Internal Revenue Service (Logistics)
02.2022 - 05.2023
- Identify procedural problems in program operations using quantitative or qualitative methods; conduct studies on operating programs and analyze findings
- Make recommendations in reports, research current or new management practices for application to programs or operations that result in process improvements
- Prepare presentations for internal and external stakeholders
- Interact with internal and external stakeholders facilitating discussions to understand business needs
- Analyze business requirements and coordinating with internal/external teams to handle task dependencies
- Collaborate with cross functional teams to achieve departmental goals
- Assist in conducting financial analysis, data gathering etc
- Collaborate with multiple cross functional development teams to deliver initiatives
- Assist in setup documentation in JIRA
- Analyze KPI’s and business trends
- Test and validate deliverables to ensure that requirements meet specifications
- Develop proposals for implementing process changes including workflow modifications, automation solutions and system enhancements
- Attend meetings for requirements gathering and create user stories for department
- Create budget reports to provide insight to business stakeholders
- Conduct detailed analysis and operational reviews of policies and program recommending modifications to procedures and guidelines
- Updating Standard Operating Procedures (SOPs)
- Work under strict deadlines to facilitate timely deliverables
- Provide insight to leadership to ensure processes and procedures were in compliance with privacy regulations.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Business Project Analyst
Internal Revenue Service (IT)
12.2020 - 02.2022
- Provide support for Developers, Test team and client stakeholders in the creation and implementation of requirement stories
- Schedule meetings with system owners for project updates regarding risk, status and discrepancies
- Conduct business process analysis to identify areas for improvement and optimization
- Assist in translating business requirements into actionable technical specifications
- Create project plans, work breakdown structures (WBS) and resource allocation schedules
- Facilitate collaboration between IT teams, business stakeholders and external vendors
- Service as a liaison between business users and technical teams ensuring alignment of expectations
- Contribute to the enhancement of IT processes and methodologies within the organization
- Create purchase requisitions, order logs & reconcile purchased items
- Contribute to Service Now software release through configuration tasks and feature delivery
- Collaborate with stakeholders to gather, analyze and document business requirements for IT projects
- Develop comprehensive business and functional specifications, use cases and process flows
- Support the Project Manager in defining project scope, objectives and timelines
- Track project progress, identify risks and issues and propose mitigation strategies
- Create user stories and acceptance criteria for Management
- Write meeting minutes for daily standup meetings
- Identify opportunities for improvement of software solutions
- Facilitate communication between business stakeholders and development team
- Develop and maintain project documentation
- Prioritize and manage product backlog
- Participate in project planning and estimation
- Manage changes to requirements
- Track project progress and identify risks.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Increased team productivity by providing clear guidance on expectations and performance metrics
- Conducted comprehensive data analysis to identify areas for process improvement and potential cost savings.
- Monitored ongoing projects closely to ensure adherence to timelines, budgets, and quality standards while mitigating any emerging risks or issues promptly.
- Reduced project completion times by effectively prioritizing tasks and allocating resources efficiently.
- Implemented risk mitigation strategies to minimize potential disruptions to key projects.
- Enhanced stakeholder satisfaction with timely delivery of high-quality project outcomes.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Created dashboards to monitor and track key performance indicators.
- Utilized data visualization techniques to present and explain complex data sets.
- Provided technical support for troubleshooting analytics and reporting issues.
- Implemented business intelligence solutions to increase operational efficiency.
Administrative Specialist
Internal Revenue Service
09.2018 - 12.2020
- Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work
- Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header
- Perform a variety of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records
- Complete time adjustments and individual performance reports for employees to ensure the accuracy of reports and payroll benefits
- Use Concur Gov travel system to book employee travel, secure room blocks for company events etc
- Assist employees in travel bookings, approvals, and issuing itineraries to employees for domestic travel
- Perform market research to ensure government best rates are applied in hotel, flight, and car rental pricing as well as ensure requested rooms are available
- Collect car rental receipts and gas mileage usage reports from employees in order to reimburse funds to employee travel card.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Maximized quality assurance standards and controlled downtime to meet revenue targets.
Education
Bachelor of Science - Information Technology Management
Western Governors University
Salt Lake City, UT 05.2001 -
High School Diploma -
Woodlawn Senior HIgh
Windsor Mill, MD 05.2001 -
Skills
Stakeholder Engagement
Risk Management
Data Analytics
Project Management
Business Intelligence
Business process improvement
User Acceptance Testing
Requirements Gathering
Business Process Mapping
Business Analysis
Portfolio Management
Financial Forecasting
Certification
FCR 110 – Contracting Officer Representative, Federal Acquisition Institute, 2021
Software Systems
- MongoDB
- SQL
- Power BI
- Confluence
- JIRA
- Oracle
- Microsoft Office
- Tableau
- VISIO
- ServiceNow
Methodologies
- Agile
- Scrum
Timeline
Financial Data Analyst
Department of Health & Human Services
05.2023 - 02.2024
Business Analyst/Project Management Analyst
Internal Revenue Service (Logistics)
02.2022 - 05.2023
Business Project Analyst
Internal Revenue Service (IT)
12.2020 - 02.2022
Administrative Specialist
Internal Revenue Service
09.2018 - 12.2020
Bachelor of Science - Information Technology Management
Western Governors University
05.2001 -
High School Diploma -
Woodlawn Senior HIgh
05.2001 -
Management Program Analyst
Department of Commerce
2 2024 - Current
FCR 110 – Contracting Officer Representative, Federal Acquisition Institute, 2021
Business Analyst Certification, 2020
ITIL4 Certification, 2020
FPM 511 P/PM Managing IT Projects, 2021
Agile Contracting in IT, 2021
Scrum Product Owner, 2024
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