Kavan Woods
Lafayette,LA
Summary
Dynamic CDL A Driver , recognized for enhancing on-time delivery rates through effective route planning and GPS navigation. Committed to safety and customer satisfaction, demonstrating strong attention to detail and a dependable work ethic in all transport activities.
Professional driver prepared for new challenge. Brings valuable experience in long-haul and local deliveries, ensuring timely and safe freight transportation. Focused on collaboration, reliability, and flexibility to meet changing demands. Skilled in route planning, vehicle maintenance, and customer service.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
CDL A Driver
KLLM Transportation Services
03.2025 - 04.2025
- Promoted a positive company image by maintaining a clean and professional appearance both personally and with the assigned vehicle.
- Aided in accident prevention by avoiding distractions, maintaining a safe following distance, and adhering to all traffic laws during transit.
- Maintained excellent customer satisfaction levels by providing timely deliveries, clear communication, and professional demeanor.
- Conducted thorough pre-trip inspections, ensuring the safe operation of equipment during transport activities.
- Utilized on-board computer to track hours of service.
- Enhanced on-time delivery rates by efficiently planning routes and utilizing GPS technology for navigation.
- Exhibited strong attention to detail when completing paperwork accurately for billing purposes as well as meeting regulatory requirements like HOS logs or DVIRs reports.
Delivery Driver
Amazon DSP
02.2024 - 03.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Sales Consultant
AT&T Mobility
05.2021 - 02.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Guest Service Representative
RaceTrac
02.2019 - 05.2021
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
High School
Skills
- Safe driving practices
- Air brake operation
- Trailer coupling and uncoupling
- Vehicle inspection proficiency
- Logbook maintenance
- Adherence to regulations
- GPS navigation systems
- Flexibility in scheduling
- Heavy lifting capacity
- Accident prevention techniques
- Strong work ethic
- Customer service
- Time management
- Safe driving
- Dependable and reliable
- Attention to detail
- Class A commercial Driver's license
- Vehicle inspections
- DOT compliance
Timeline
CDL A Driver
KLLM Transportation Services
03.2025 - 04.2025
Delivery Driver
Amazon DSP
02.2024 - 03.2025
Sales Consultant
AT&T Mobility
05.2021 - 02.2024
Guest Service Representative
RaceTrac
02.2019 - 05.2021
High School
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