Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Supervisor
Huntleigh
05.2024 - 10.2024
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Ramp Agent
WFS Worldwide Flight Services
01.2023 - 01.2024
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Driver
Newrest
01.2022 - 10.2022
Delivered goods and services to customers on time and in excellent condition.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Achieved consistently high customer scores due to exceptional service.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Cashier
Lowe's
09.2020 - 02.2022
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures and customer services.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Verified customer age requirement for alcohol or tobacco purchases.
Processed refunds for worn, damaged and broken merchandise.
Delivery Driver Helper
Temp Agency seasonal 2020-2022
11.2020 - 12.2020
Dropped off items at customer locations.
Requested customer signatures for deliveries.
Lifted boxes and products with correct safety gear and techniques.
Inspected goods and checked for damage before deliveries.
Kept loads from being damaged through proper loading and security.
Communicated with dispatching regarding changes to routes, deliveries and orders.
Attended training and safety meetings for updated rules and procedures.
Started pumps and adjusted valves or cables to regulate flow of products to vessels.
Verified tank car, barge or truck load numbers to maintain car placement accuracy.
Sealed outlet valves on tank cars, barges and trucks.
Education
High School Diploma -
Spring High School
Spring, TX
05.2021
Skills
Documentation and Record-keeping
Verbal and Written Communication
Passenger Assistance
Loading and Unloading
Cash Handling
Customer Service
Cleaning and Sanitizing
Product Location
Merchandise Packaging
Detail-Oriented
Quality Controls
Equipment Usage
Loading and Unloading Procedures
Able to Lift 70 Lbs
Problem-Solving
Loading and unloading
Ramp service
Aircraft Marshalling
Heavy Lifting
Baggage handling
Aircraft Tug Operation
Safety Procedures
Baggage tag checks
Cargo Handling
Multitasking Abilities
Reliability
Team Leadership
Valid Driver's License
Transportation
Delivery pickup
Driving and transportation
Clean Driving Record
Flexibility
Accomplishments
Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.