Kavay Johnson
Woodland,CA
Summary
Highly motivated employee with strong organizational and customer service skills, honed at Stonegate Country Club. Proven ability to enhance member satisfaction through effective communication and proactive problem-solving. Recognized for maintaining a polished presentation and fostering a positive environment, contributing to successful team dynamics and improved member and camper experiences.
Overview
6
6
years of professional experience
Work History
Receptionist and Facility Support
Stonegate Country Club
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with members, and updated client calendar events.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception and club facilities clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Summer Camp Counselor
Stonegate Country Club
06.2022 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic.
Summer Camp Counselor
Pine Trails Ranch
06.2020 - 07.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities involving horses.
- Supported children by actively listening and offering encouragement around large animals.
- Organized and guided group activities by leading, coaching, and participating with campers on working ranch.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic.
Volunteer Equine Assistant
Pine Trails Ranch
01.2019 - 12.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted Business Owner in many aspects of business operations.
- Facilitated smooth operation of Equine riding stable, performing maintenance tasks and troubleshooting issues.
- Volunteered to help with special projects of varying degrees of complexity.
Education
High School Diploma -
Davis Senior High School
Davis, CA06-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Customer service
- Administrative support
- Professional and polished presentation
Languages
Spanish
Limited Working
Interests
- Have played club soccer for 13 years and enjoy team sports and competition
Timeline
Receptionist and Facility Support
Stonegate Country Club
09.2023 - Current
Summer Camp Counselor
Stonegate Country Club
06.2022 - Current
Summer Camp Counselor
Pine Trails Ranch
06.2020 - 07.2022
Volunteer Equine Assistant
Pine Trails Ranch
01.2019 - 12.2022
High School Diploma -
Davis Senior High School
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